Nolan Kennedy Email & Phone Number

Los Angeles, California, United States

Provided exceptional hospitality to thousands of premium clients per game, significantly enhancing customer satisfaction and fostering strong client retention among season ticket members.Managed access and operations for more than thirty premium stadium spaces, ensuring a seamless experience for patrons. Addressed inquiries, maintained cleanliness, and promptly resolved issues in collaboration with other departments as necessary.Supported premium touchpoint programs for clients, facilitating exclusive amenities such as pregame batting practice, on-field VIP activities, and in-seat deliveries to optimize client engagement and satisfaction

San Fernando, California, United States

Provided emergency medical care and conducted routine first aid to ensure patron safety.Enforced pool safety standards through protocols, inspections, and patron education on water safety.Coached novice swimmers with personalized lessons and progressive training techniques.Led promotional campaigns to boost community engagement in aquatics programs and managed swim class registrations with a focus on customer service.