Noland Aull Email & Phone Number

Lexington, KY, US

Fayette County, Kentucky, United States

• Drafting of Policy, Ordinances, and Legislative Memos:
• Drafted and presented to Committee an initial Single-Use Plastics Reduction Ordinance – alongside my counterpart, we reached out to the Fayette County Environmental Quality and Public Works Committee, for full.
• Actively serve on both the Pollution Abatement Subcommittee and Community Development Subcommittee.
• Investigate critical issues related to wastewater plastic pollutants, plastics recycling capabilities, and concerns related to large-volume plastic disposal, contributing to sound environmental policies.Environmental.
• Responsible for the oversight of land, water, and air quality in Fayette County.
• Investigate and address complaints and disputes stemming from environmental, ecological, and land use concerns, ensuring a balanced approach to resolving environmental issues.Environmental Impact Study and Sustainable.

Lexington, Kentucky, United States

• Policy Development for Fauna Management:
• Spearheaded the development of comprehensive policies for managing invasive and native fauna across the state, involving meticulous research from numerous sources, including USDA and state conservation agencies.Data.
• Successfully compiled and maintained a centralized database of up-to-date information on invasive and native fauna, serving as a valuable resource for stakeholders such as nurseries, neighborhood associations, and the.
• Led the establishment of an environmental sustainability clearinghouse, providing a centralized platform for sharing crucial environmental indices and resources related to conservation projects. This initiative.

Lexington, Kentucky, United States

• Workflow Automation and Streamlining:
• Designed and implemented automated workflows utilizing HubSpot, resulting in a 40% improvement in ticket management efficiency and a 25% reduction in manual intervention over 6 months
• Leveraged expertise in ChatSpot, HubSpot, and AI to seamlessly integrate AI-driven solutions into customer support systems, resulting in a 35% decrease in average ticket resolution time and a 15% increase in customer.
• Utilized AI-driven insights and automated workflows to improve customer success outcomes, resulting in a 4% increase in customer retention rate and a 10% decrease in customer churn, enabling proactive support and.
• Stayed at the forefront of LLM-customer support technologies, actively experimenting with emerging tools, resulting in a 10% increase in customer satisfaction scores through continuous process enhancements and.
• Developed comprehensive reports and delivered insights to the CEO, including feature requests and comparative metrics, contributing to a 25% increase in feature adoption rate and a 30% improvement in customer feedback.

Lexington, Kentucky, United States

• Client Account Management and Database Administration:
• Successfully handled billing and invoicing processes, overseeing the ACT database for hotel accounts.
• Managed abatements and incidentals on behalf of clients, ensuring accurate financial transactions and client satisfaction.Financial Auditing and Statement Analysis:
• Conducted comprehensive audits of financial statements, focusing on identifying tax errors, facilitating refunds, and verifying deposits.
• Meticulously matched expenditure and accounting codes to ensure accuracy and compliance with financial regulations.

United States

• Collaboration and Training Platforms:
• Developed communications portals (Trello, Zoom, GroupMe, Slack) for 38 state delegations; enabling regional collaboration and joint fundraising.
• Authorized release of over 2000 training hours, developing the workshops state agencies used to train volunteer fundraisers, grant writers, and state treasurers.Financial Audit Support and Oversight:
• Assisted in 2019 audit, preparing the income sheet, balance sheet, and consolidated statement of accounts.

Lexington, Kentucky, United States

• Health Policy Promotion and Campaign Leadership:
• Spearheaded a successful campaign resulting in a notable 4.1% reduction in smoking rates among UK students during the 2018-2019 academic year. Led efforts to promote healthier lifestyles across campus as a SHAC Board.
• Responsible for marketing our student health fee and all student health insurance plans, working closely with healthcare providers at UK HealthCare, as well as the UK Hospital billing department and private insurers.
• UK Kick It Day 2018 attracted over 300 students to our tobacco cessation programming table, the highest annual attendance since 2009.

Lexington, Kentucky, United States

• Program Development and Consent Advocacy:
• Created new programs designed around the concepts of ongoing and informed consent, bystander intervention, and mitigation of domestic and gender-based violence.
• Successfully launched "Cookies and Consent," a flagship program that attracted over 700 students during the 2018-2019 academic year. This initiative not only raised awareness but also fostered discussions on consent.
• Attended the Kentucky Coalition Against Domestic Violence/ Kentucky Association of Sexual Assault Programs 20th Annual Conference in 2018.
• Delivered presentations on the intersectionality of marginalized communities in regards to gender based violence and address a variety of methods, such as our Green Dot Bystander Intervention Training Program, to.
• Oversaw 23 separate tabling sessions throughout campus during the 2018-2019 academic year.

Lexington, Kentucky, United States

• Event Planning and Community Service:
• Managed the CCO BBNvolved page, website, givepulse.org page (hosting our service opportunities), and our weekly internal Mailjet newsletter.
• Designed and launched our 2018 Fusion (For Unity and Service In Our Neighborhood) event- UK students combined to donate over 880 hours of service within the greater Lexington area.Social Media and Graphic Design.
• Oversaw our social media outreach, as well as Graphic Design, to oversee all promotional material production, marketing, ordering of promotional supplies, SEO and site analytics.
• Increased click rates for social media pages by 230% over a 9-month period.

Lexington, Kentucky, United States

• Student Philanthropy Board Leadership:
• Oversaw all internal affairs of the Student Philanthropy Board, including leading meetings and overseeing the membership selection process. Responsible for encouraging participation outside of board events, assigning.
• Partnered with The Nest and Kroger in 2019 to host a donor drive; designed and printed flyers, distributed to Kroger shoppers, generating over 400 pounds of donated food and over $2,000 in material donations.
• Coordinated all philanthropic and charitable giving programs and events on and off campus, on behalf of the University of Kentucky Board of Trustees and Endowment Fund.
• Drafted governing documents on remote team and secured the formation of office space in new Student Center.Professional Development and Conference Participation:
• Attended the CASE ASAP Conference 2018- Met with representatives from over 50 college campus and educational institutions across the United States and Canada to discuss best practices for fundraising, alumni outreach.

Winchester, Kentucky, United States

• Marketing Strategy Development for Ale-8:
• Led weekly meetings with the executive team of Ale-8, resulting in the development of a comprehensive marketing recommendation.
• Strategically pivoted Ale-8 into online sales, increasing sales volume and establishing a strong online brand presence.Loyalty Program Design:
• Innovatively designed a tiered loyalty program aimed at increasing customer switching costs and expanding market share.
• Created a loyalty strategy that fosters brand loyalty and encourages repeat business.Small Business Portal Concept and Presentation:
• Developed a proof-of-concept for a small business portal, enabling the tracking of orders, shipping, and invoices.

Owensboro, Kentucky, United States

• Event Coordination and Customer Relationship Management (CRM):
• Managed various aspects of event coordination, including scheduling, invoicing, location scouting, and set building.
• Tracked customer satisfaction and Key Performance Indicators (KPIs) in HubSpot, ensuring high-quality service delivery.Graphic Design and Itinerary Development:
• Creatively designed graphic materials for weddings, family photo sessions, and special events, contributing to the overall aesthetics and success of these occasions.
• Developed detailed itineraries to streamline event planning and execution, enhancing the overall experience for clients and participants.Financial Management and Reporting:
• Maintained financial records, including monthly balance sheets, expense reports, quarterly earnings reports, cash flow statements, and Profit & Loss statements.

Lexington, Kentucky, United States

• Court Function and Hearing Attendance:
• Actively participated in legal proceedings by attending all court functions and hearings, including arraignments, pretrial conferences, bail hearings, sentencing, and various stages of both civil and criminal processes.
• Demonstrated commitment to legal education and practical experience.Legal Research and Litigation Support:
• Assisted in legal research and discovery processes, providing critical support for litigation efforts.
• Participated in motion hours, drafted court opinions, prepared dockets, and handled various office duties, showcasing versatile legal skills.Casework Management and Document Delivery:
• Effectively compiled legal casework, ensuring accuracy and completeness.

Owensboro, Kentucky, United States

• Budget Management and Collaboration:
• Collaborated with accounting and grant writers to outline budget expectations and projections for department heads.
• Effectively managed a substantial $17,000,000 budget for the fiscal year 2017, ensuring financial stability and accountability.Grant Program Leadership:
• Took the lead in launching a grant program that allowed OCTC students to enroll at the local YMCA at no monthly cost.
• Achieved a 15% increase in enrollment during the program's first year, benefiting students and promoting health and well-being.Campus Engagement and Event Organization:
• Organized and co-sponsored various events aimed at boosting student morale and raising the visibility of campus institutions.

Frankfort, Kentucky, United States

• Itinerary Management for Dignitaries:
• Skillfully managed itineraries for Kentucky House Representatives, Senators, and various aides to the Governor and Secretary of State.
• Ensured efficient scheduling and coordination of official engagements for key government officials.Statistical and Biographical Data Compilation:
• Compiled comprehensive statistical and biographical information required for awards, appointments, and commendations through the Secretary's office.
• Operated remote signature technology for all confirmations, streamlining administrative processes.Internal and External Communications:
• Enhanced communication within the organization by drafting memorandums for internal distribution among staff members.

Versailles, Kentucky, United States

• Budget Oversight:
• Successfully oversaw an operating budget of $924,000,000 for the fiscal year 2017-2018.
• Demonstrated financial stewardship and management of significant resources within the organization.Policy Development:
• Drafted policies that impacted a vast community of over 108,000 students and 8,000 state employees.
• Contributed to the creation of a policy framework that supported the institution's operations and governance.Board of Directors Advising and Voting:
• Provided valuable advice during Board of Directors (BOD) discussions on critical matters related to accounting, hiring, project development, and policy for the 16 colleges and 68 campuses within KCTCS, particularly.

Executive Master Of Business Administration, Banking, Corporate, Finance, And Securities Law

Activities and Societies: Philanthropy Committee of MBA Student Association47 hours completed in an accelerated Executive program

Bachelor Of Arts In Political Science, Political Science And Government

Activities and Societies: • Phi Kappa Phi Honor Society President 2020 • Alpha Phi Omega Service Fraternity Alumni • Pi Sigma Alpha.

Associate Of Arts (A.A.), Political Science And Government

Activities and Societies: •Phi Alpha Delta Founder and President •Student Government Association President