Nolan Dole Email & Phone Number

Mount Pleasant, Mi, Us

Stanton, Michigan, United States

Manage daily operations and tech workforce with a strong emphasis on workplace safety. Oversee installation and maintenance of fiber and fixed wireless subscribers and network assets including: Ubiquiti 5GHz fixed wireless, Huawei 2.4GHz fixed wireless, Huawei, Ciena, and Ubiquiti PON and Edgecore active ethernet plant.Project planning and execution of new MDU deployments (bulk and individual units) including managed Wi-Fi setup and installation, internal and external switch installation and low voltage power sourcing.My fixed wireless crews run 55 foot Haulotte man lifts. I oversee safety compliance and training as well as maintenance of the lifts. I conduct weekly safety meetings with our crews and manage PPE issuance/inspection/ordering and stock.

Michigan, United States

My role with Mastec Advanced Technologies as Learning Supervisor serves as a support function for the Director of Training, Operations management, and my team of training professionals that conduct new hire and up training classes throughout the midwest. My area of responsibility in 6 states includes major markets like Minneapolis, Milwaukee, Chicago, Detroit, and Cleveland, as well as 7 other markets.Some of my duties include:Travel throughout my region to oversee programs and ensure compliance.Book travel arrangements for out-of-market classes.Weekly new hire day 1 follow-up.Conduct virtual training as needed.Conduct "Train the Trainer" with new training associates.Mentor, manage and assist my training team.Provide technical support for local Operations and Safety teams.Weekly reporting for per diem, training cost centers, and trainee progress.Learn, develop, and test products and procedures for new and current business lines.Assist in the design and development of training material and P&P.

Michigan

I support 35 field service technicians throughout 42 Michigan Counties as well as manage schedules and timecards, territory coverage and workload capacity. I Coordinate our Click Software dispatch board, and dispatch team for daily activities. My team metric responsibilities include safety, customer satisfaction, quality control, labor utilization and sales. I lead my group’s weekly safety meetings and conduct one on one employee coaching. I’m also responsible for interviewing, hiring and training new employees.Respond to customer issues related to technician performance, ensuring a great customer experience.

Mount Pleasant, Mi

Lead the safety committee, conducted monthly committee meetings, site safety compliance inspections, and vehicle and ladder inspections.Responsible for on boarding and new hire training.Lead pilot programs in several states and supported training locations.Developed company training materials and SOP.Certified SBCA, Medic First Aid and Smith System instructor.

Mount Pleasant, Mi

Installed and serviced satellite internet systems for HughesNet and ViaSat.

Mount Pleasant, Mi

Installed and serviced satellite systems for DIRECTV.

Midland, Mi

Cashier and store stocking. Opening and closing the store.