Nolan Holloway Email & Phone Number

United States

Manage a portfolio of customer's accounts receivable business. Contact customers with delinquent accounts and initiates appropiate collection activity to bring account to a current position.

Managed a portfolio of 9 National Accounts with over 400 locations nationwide. Total revenue in excess of $12M.Reduced DSO from 53 to 41 days.Balance of accounts: 75%-current, 25% past due. Delinquency reduced from 43% in April 2007. Contacts customers regarding delinquent payments and prepares reports reflecting status of credit and collection activity, Exercises independent judgment in obtaining payments. Requires moderate level of tact and independent judgment,

Client base of over 500 customers,Handle clients requests for various services to their accounts,Retained business by negotiation and minimized losses to under $1500 per month,Monitor service agreements for validity, Visited 10 clients per week to provide excellent customer service

Work with Customer Service to take calls for container rentals,Write up and submit Sales Agreements to place containers and portables at different locations, Assists Sales Department with various tasks as needed,Input Special Waste orders and schedule services for customers (pick up units, haul and returns, etc.),Generated an average of 80-90 sales a month totaling about $15-$20K in revenue.

Responsible for a collection portfolio of over 2000 commercial accounts,Daily call average of 60-75.Worked with sales to resolve customer issues (rates, services, credits, etc.),Submitted accounts for bad debt and write offs,Entered daily checks received from clients on spreadsheet,Assisted Lead with special projects and needed.

Reported directly to the President of the company, billed and collected on all business revenue which totaled over $10+M anually for this IT staffing firm.Billed with 92% accuracy and collected 85% of revenue billedWorked on special projects as needed by anyone in the companyMaintained Cerificates of Insurance for the companyUpdated and reviewed marketing database, ACTProvided quarterly revenue report for budgeting

Hired into temporary position to provide technician support to customer base at the headquarters for this accounting software development firm. Sold contracts for phone support. Maintained daily quota of calls and contract sales.

Reconciled consumer and business paging accounts. Provided customer service on various accounts. Assisted on special projects as needed.

Part of team that provided customer service and collection of cable license fees for MTV, Nickelodeon and Nite at Nite. Managed a portfolio of accounts in excess of 20M.

Bs, Business Management

Activities and Societies: Business club, Intramural basketball, Martial Arts Club(Hung Gar and Wing Chun) Really enjoyed.

Engineering

Activities and Societies: Starting forward on Division III basketball team

Acedemic, Acedemic

Played Varsity basketball