Jack Nolan Email & Phone Number

Los Angeles, CA, US

United States

Los Angeles County, California, United States

• Effectively built rapport and credibility with customers over the phone.
• Interviewed clients during my in-house presentations to identify what products and services they would best qualify for based on their particular health and finances.
• Built genuine relationships with my clients, ensuring I was always available if they had any queries.
• Cross-sold Mutual funds, IRA’s and various other financial planning products.
• Attention to detail was vital when submitting customer applications to ensure I was in compliance with California law.-Attained my California life and health insurance license.

County Dublin, Ireland

• Improved my phone skills by handling up to 150 calls per day.
• Empathized with policyholders and third parties to ensure the claims process was as clear and stress free as possible.
• Pro-actively completed my allocation of claims by establishing liability and processing the relevant financial transactions.
• Regularly was awarded as the top sales negotiator on my team for convincing customers to use our recommended repair centers which saved the company money.
• Attention to detail was vital throughout the claims process in order to establish liability.
• Promoted by management to become a senior claims adjuster which involved training and educating new employees on the team.Examined claims forms and mediated disputes between carriers and clients.Completed my insurance.

Greater San Diego Area

• Enthusiastically communicated and aided customers which contributed to increased personal sales.
• Quickly adapted to the cultural differences associated with working in another country.
• Effectively used the public transport to get to work, ensuring I was punctual throughout the Summer.
• Showed a high level of commercial and financial awareness at the cash and wrap.
• Working abroad brought many improvements to my skillset. Experiencing working in a different culture and accepting different work practices lead to me becoming a more mature and well adapted person.

University Of Limerick

Business graduate from the University of Limerick,Ireland. Insurance and Risk Management is the major option I pursued and I chose Entrepreneurship as my minor option. Insurance and Risk Management is a degree covering Risk Analysis, Insurance and Risk, Insurance Law,Insurance Claims and Life Insurance. I have a genuine interest in insurance and am.

County Cork, Ireland

• Operation of the checkouts enhanced my communication skills through talking with customers.
• The excellent customer service applied within the store highlighted to me the importance of it in a business.
• Training less experienced staff helped to improve my leadership and motivational skills.
• Progressed from a junior to a more senior role with increased responsibility, including the opening and closing of the premises.

Bachelor Of Business Studies, Risk And Insurance

Education record

Certified Insurance Practitioner, Insurance