-Employ advanced debugging techniques, trace analysis, source code examination, and custom code development to analyze complex issues and devise tailored solutions to meet customer requirements.-Collaborate with fellow engineers to share knowledge and develop customer solutions efficiently, promoting a culture of teamwork and continuous learning.-Effectively communicate intricate technical information to Microsoft's developer customers using clear and concise language, both verbally and in writing.-Proactively expand knowledge of current and emerging technologies, acquiring deep expertise in Microsoft products, and applying this knowledge to real-world programming challenges.-Author advanced technical content such as Microsoft Knowledge Base articles, code samples, whitepapers, and training materials to support customers and the broader Microsoft community.-Take ownership and actively participate in regular technical triage meetings, sharing insights with other engineers and assisting them in developing efficient solutions for their customers.-Lead the resolution of critical situations (CritSits) by adhering to established processes and guidelines, ensuring a smooth and timely resolution throughout the crisis.

Languages: HTML, CSS, JavaScript, Java, and PYTHONFramework libraries: React, BootstrapDatabases: MySQL, SpringToolSuiteVersion Control Systems: Git, GitHubOther: Node, NPM, Express, MongoDB, Mongoose, Bcrypt, Postman, Flask, Xcode, Spring Boot, Balsamiq- Developed a responsive web interface from scratch using HTML, CSS, and JavaScript, demonstrating proficiency in front-end web development.- Created engaging and visually appealing content for webpages using HTML, ensuring an optimal user experience.-Utilized CSS to design and layout HTML content, emphasizing aesthetic appeal and user-friendly navigation.- Gained proficiency in JavaScript to enhance user experience through animations and interactivity.- Implemented a small-scale online shopping experience using Python, showcasing skills in back-end development and e-commerce applications.- Developed an automated information-gathering tool capable of scanning and extracting data from website interfaces, improving data collection efficiency.- Designed and built a secure login and registration system for webpages, ensuring user authentication and data protection.

-Underwrites VA and Special Program loans to verify for completeness, accuracy, and compliance.-Developed and maintained an up to date and sound knowledge of multiple loan product guidelines offered by the company, DU/LP guidelines, and risk assessment tools used to decide mortgage loans.-Reworked loans to new terms, identifies additional conditions as needed to insure a viable credit decision.-Reviewed and evaluated borrower(s) profile including but not limited to all income documentation, tax returns, credit reports, preliminary report, judgments, bankruptcy documents and appraisals.-Analyzed and calculated income documentation such as personal and business income statements and ensures all necessary documentation is requested to support final loan decisions.-Exercised good judgment, conducted reasonableness tests and issued quality decisions.-Determined accuracy and completeness of files; ensures processes are consistent.-Demonstrated proficiency in automated underwriting systems (DU, LP)-Maintained a sound knowledge of secondary market activity, practices, and business/industry practices as they impact underwriting quality and origination activity.-Maintained pre- established service level standard of decisions within a 48-hour time frame set by the company.-Communicated regularly with sales team, processors and management.

- Reviewed exterior home damage inquiries-Verify accident facts, determine policy coverage, and review insurance contracts-Interact internally with GEICO departments and externally engage with claimants, body shops, medical providers, attorneys, outside field adjusters and other insurance companies-Assist in settling claims where there are no injuries and all parties agrees to the accident details or escalate the claim when liability is in question or injuries are present

‣ Reviewed mainly homeowner policies; guidelines appropriate to state.‣ Analyze large datasets to solve challenging problems‣ Conduct business-specific research, gather data, and compile reports and summaries‣ Engage stakeholders to ensure customer feedback factors into our process and system design‣ Work with internal departments to implement new procedures and enhance underwriting discipline and accuracy‣ High visibility to senior management‣ Other day-to-day duties include ensuring data integrity, participating in data quality control and validation, and producing requirements documents for various business development activities