- Meticulously managed relationships for clients utilizing Near's data and data platform- On-boarded net new clients to platform through product demos, set-up coordination and learning & training programs - Pursued add-on deals and led the renewal efforts for my client accounts totaling in the seven figures Created movement data dashboards showcasing site activity within multiple data visualization tools to showcase location visitation

- Built specifications for a line of easy entry robots - Managed deliverables while keeping project timelines steady and specifications flexible to meet the needs of differing clients- Led the implementations into beta clients, incorporating their feedback into the finished product- Solicited feedback from net new prospects and existing clients on improvements or expansion opportunities within the new line of robots.

- Designed and adapted automation programs to fit the needs of new clients in the Banking/Financial Services Industry. - Conducted technical overviews and walkthroughs of our robots-as-a-service solution and unlock ROI within organizations - Redesigned processes for clients to improve efficiency and better suit them for RPA implementation - Demoed product to prospect organizations to create business buy-in.

- Managed existing accounts, aligning expectations and working collaboratively to set project plans and conduct quarterly business reviews- Led net-new sales calls, consulting clients on the use cases for automation and how the service model aligns with their business needs- Integral contributor to enterprise-level Requests for Proposal- Lead sales engineer for new and existing banking, financial services and insurance clients to determine the highest impact use cases for automation

- Documented technical process flows from client specifications across multiple verticals specifically written for robotic automation - Operated as the project manager for the course of the robot implementation cycle to ensure a successful deployment- Implemented automation solutions across the Health Care (Payer/Provider), Consumer Packaged Goods, Energy and Mortgage/Banking verticals

- Ensure backend completion to new Medicare Physician Queries from our medical coders- Communicated reception and expectations of MPQ forms with providers - Followed HIPAA provisions regarding release of protected health information

- Collaborate with partner restaurants to maintain a smooth platform - Troubleshoot problems with ordering systems through SalesForce and direct contact with member restaurants - Distinguish between systematic and human errors and deal with accordingly - Consistently delivering confirmation numbers in the top two in my position

During my time at Be the Match, I supported the Senior Financial Analysts in cost reporting, forecasts, and accruals. With being the first undergraduate financial intern they hired, I had to adapt to many different roles, and to a great extent, learn on the move.

- Gave kids the chance to learn the game of basketball in a controlled environment- Taught fundamentals, and character through the template of basketball- Kept parents up-to-date on practice and game schedules- Promoted the Heat brand through word of mouth and recruiting