Retail Associate
Hamilton, Ontario, Canada
Customer Service / Seasonal Department- Respond to customer inquiries via phone, or in-person, addressing concerns, resolving issues, and ensuring customer satisfaction.- Manage customer profiles, including contact information, order forms, deposits, etc..- Monitor and manage inventory levels for departments, ensuring that products are well-stocked during peak seasons and appropriately reduced during off-peak times. - Ordering inventory, receiving items from shipment truck, shipping items out.- Ring up sales transactions accurately, handle cash transactions, and provide change. Process returns and exchanges according to company policies.- Assembly of seasonal department items: Lawnmowers, Patio sets, Chainsaws, Snowblowers, etc..- Provide assistance to customers in the seasonal department, answering questions, offering product recommendations, and ensuring a positive shopping experience.