Nola Young Email & Phone Number

Kitchener, Canada Area

- Wordpress and Dreamweaver Web Development, HTML5, CSS3- Digital Marketing and Advertising Campaigns such as PPC (Google Ads), Social Media Advertising creating Facebook Ads, Instagram Ads, Email Marketing campaigns.- Project Management of Digital projects, Website projects, Video Advertising projects- Experience in Google Ads, Google Analytics, Adobe Photoshop and Adobe Illustrator, Adobe InDesign, Hotjar, Salesforce, Zoho, Microsoft Office programs, Microsoft Project.- Certificate in Project Leadership from University of Waterloo- Google Search Ads Certified- Google Display Ads Certified

Doon Campus

In addition to running my Digital Marketing company (KW Digital Solutions), I teach Internet Marketing Technology to 2nd Year Marketing students. Here is a note that I just received from one of my students. Made my day!------------------------------------------------------Hi Nola,I just wanted to take the time to thank you again for your patience and empathy as you helped me with my website today. There are not many teachers who use their personal time to help their students especially to the extent that you did, and I know that I am not alone when I say how appreciative I am that you did that for us. I have recently been going through a lot of anxiety as Im sure many students are, and your patience and understanding was refreshing during a stressful time . There should be more teachers like you. Thanks so much Nola you are the best!Nick

Waterloo, Ontario

Responsible for; the overall management of projects throughout their life-cycle,defining, planning, tracking and managing projects, identifying key resources and providing the direction they require in order to meet project objectives. Overall sales, scope, schedule, risk management and budget responsibilities. Providing leadership to ensure deliverables are being met, on time, and the quality meets customer expectations. Ensuring adherence to project management methodology practices, providing team coaching, evaluating the performance of team members and reinforcing the enterprise knowledge management through the collection and communication of lessons learned. Management of projects that require external coordination of work between various parties like third party sub-contractors, eSolutions Group Development, QA, Computer Networking and Support teams. In addition to supervising the Delivery Phase (i.e., Project Management activities) of the customer engagement cycle, I also oversee all other phases including: Opportunity, Bid Management, Close the Deal, Support and Success Story/Referral phases. Responsible to provide input and complete the bid proposal. Operating within a strong matrix organization, and having a high influence on the resource availability and having direct control of the project budget, I ensure that the estimates and budget are according to the project effort required.Other responsibilities included marketing deliverables, article writing, market research, AODA and WCAG 2.0 accessibility projects.

Oakville

Provided the direction and management of I.T. and Operations for Canada Loyal and its group of companies across Canada. Responsibilities included I.T. Due Diligence for new acquisitions, I.T. Risk Management and strategic planning for multiple I.T. initiatives. Specific projects include: • Analysed current national IT assets, network infrastructure and data management strategies to form baseline for future planning, life-cycle analysis and budgets. • Risk and exposure analysis. • National VOIP project. • Analysed departmental workflow sequences and implemented time-and-money saving improvements. 5) Paramed process analysis and successful integration with SaaS. • Achieved workflow process improvements with back-office financial business applications.

Head Office

Responsible for overall leadership of the IT department which included managing IT staff in multiple locations, vendor selection and management, purchasing, preparation of OPEX and CAPEX budgets, contract negotiations, approving quotes and invoices, asset management, systems integration, developing and updating website. Subject matter expert for major business applications; Winfund, Virtgate and SentryFile. Trained and mentored IT staff, admin staff and advisors. Participated in industry “data standardization” initiatives (Cliedis e-data File Consumability Study)

Mississauga, Ontario

- Leadership and direction of internal admin staff- Plan and control IT and marketing budget expenditures.- Advertising, marketing and media planning.- Oversee design and development of all marketing initiatives and collateral including (advertisements, literature, user guides, pricebooks, catalogues, Web sites).- Technical/creative writing including Press releases, advertisements, product literature, user guides, websites.- Development of Canadian and US Government Standing offers, including bid applications and Ansi-Bifma testing.- Work with Print Industry suppliers to ensure cost effectiveness and consistency of quality and delivery.- Responsible for cost reductions of office, marketing and sales functions.- Optimize operational effectiveness by streamlining processes in ERP system.- Strategic Planning.- Executive member of Health and Safety Team.- Executive member of ISO 9001:2000 and 14000 team.- Corporate culture, training, moral.

Waterloo, Ontario

- Developed operational business plan.- Developed strategic sales and marketing strategies.- Responsible for all aspects of running an Internet and application development agency including sales, advertising, marketing, proposal development, business planning and training.- Profit and loss responsibility including the planning, setting and monitoring of financial plans and targets.- Provided leadership and centering to project teams. - Project management responsibility to ensure that projects were completed on time, within budget and to the requirements of the client.- Analyzed the current trends and industry changes, identified future driving forces and developed a transformation strategy for improving customer value, growth and profitability.- Planned, co-developed and implemented a Customer Relationship Management (CRM) tool called a Client Billing Centre. - Developed e-Business consulting plan offerings: Requirements Definition, Strategic Internet Marketing Plan, and e-Transitioning Plan .- Developed product offerings such as: Content Management System, Time Management and Billing System, On-line Shopping Cart System, User Management System, e-Mailing List Management System - Managed team of 6 employees and 6-10 sub-contractors and strategic alliances. - Developed corporate Web Sites and marketing initiatives.

Kitchener, Canada Area

- Development of new accounts.- Corporate Sales Executive.

Cambridge, Ontario

- Designed Internal Network Infrastructure, Graphic Design Suite, Non-Linear editing Suite and Focus-room facility- Developed and implemented Business Plan for "New Technology" division.- Project managed production of educational CD ROMs for Pharmaceutical clients. - Gained agency experience and print industry experience.

Waterloo, Ontario

- Corporate Account Rep.- Played a significant role in the growth and development of the company's client base and service offerings.- Developed new revenue streams.- Developed long-term customer relationships.

Waterloo, Ontario

Data Entry

Certificate In Project Leadership, Project Management, 95%

Created in consultation with Peter Carr, PhD from the University of Waterloo's Management Sciences department and IT World Canada, this.

Several It, Project Management And Language Courses 1986 - Present, Project Management

Project Management