Noluthando Samukelisiwe Mabaso Email and Phone Number

- Reconfirmation of consultant files with suppliers by sending reconfirmations and vouchers and ensuring what has been confirmed to the agent with the final itinerary, matches the confirmation sent to suppliers and matches what has been booked on Tourplan.- Checking Tourplan against GIS and flight details, checking the number of guests booked in the system is correct and matches what has been booked with suppliers, Pick up and drop off details, checking allocations and all services booked correctly.- Checked and saved lodge day-sheets for the consultants and ensuring the information received by the &Beyond Lodges is correct.- Prepared and distributed travel documents, including vouchers, tickets, and itineraries, ensuring all necessary information was accurate and up-to-date.- Plan daily logistics regarding delivery of Travel Wallet to our operational bases.- Managed reservations for accommodations, transportation, and activities through Wetu and Tourplan, ensuring all aspects of the tour were seamlessly organised.- Established clear communication with Consultants and Managers when requesting required documentation for the Travel Wallet and details to reconfirm bookings.- Provided ongoing support to clients during their tours, addressing any issues that arose and ensuring a smooth travel experience.- Coordinated with various service providers, such as hotels, tour guides, and transport companies, to ensure quality service delivery through effective use of Wetu.- Worked closely with sales, marketing, and operations teams to ensure alignment and efficient delivery of services.

- Assisting in the loading/ off-loading of animal feed from kitchen and truck.- Verifying if food is prepared as per the diet sheet.- Feeding animals and remove left over food accordingly.- Assist Keepers in ensuring that the animal within the allocated section is content and healthy.- Handle animals and assist in restraining/ controlling problem animals as directed by Superior- Monitor the temperature of the temperature controlled enclosures- Provide suitable browse for animals as identified by the section Curator/ Keeper.- Ensure cages and animals are properly numbered and identified- Capacitated to act in the absence of a Keeper.- Clean and disinfect all areas of the enclosure using animal friendly products.- Perform required cleaning and maintenance of all equipment and tools.- Monitor electric fences ensuring that they are in good working condition- Ensure that enclosures are safe, secure and clean.- Assist with daily animal census.- Conducting daily animal observation with respect to general physical condition, signs of illness, disease and discontent, abnormal behaviour or incidents and report thereof.- Assisted with the recording of all animal movements i.e. feeding times, food consumed, faecal observation, births/ deaths, behavioural changes (including reproductive behaviours), temperature of enclosure.- Provide input into animal husbandry manual as required.

- Provided comprehensive administrative support to the Manager, including managing schedules, organizing meetings, and handling correspondence.- Oversaw day-to-day office operations, ensuring a well-organized and efficient work environment.- Assisted in the coordination and execution of zoo events and functions, liaising with internal and external stakeholders to ensure smooth operations.- Managed visitor arrangements, including scheduling tours, arranging accommodations, and providing necessary information.- Maintained accurate records and files, including confidential information, ensuring easy retrieval and compliance with organizational policies.- Arranged travel itineraries, accommodations, and transportation for the Manager and other staff members as required.- Assisted in tracking expenses and managing budgets for office supplies, events, and building maintenance.- Served as a primary point of contact between the Manager and internal/external stakeholders, ensuring effective communication and timely responses.- Addressed and resolved administrative and operational issues promptly, ensuring minimal disruption to the Manager’s workflow.

- Assisted in various construction projects, ensuring compliance with project plans and specifications.- Monitored and enforced safety protocols on-site, contributing to a zero-accident record during the tenure.- Coordinated with team members and subcontractors to maintain project timelines and quality standards.- Conducted site inspections and reported on progress, issues, and compliance with health and safety regulations.- Utilized construction management software for project documentation and reporting