-Developed and executed go-to-market strategies for the products, achieving substantial growth in customer acquisition.-Managed the end-to-end sales cycle, from lead generation and prospecting to negotiating and closing deals, focusing on targeting SMBs and enterprise clients.-Cultivated relationships with early adopters and key decision-makers, building a client portfolio.-Collaborated closely with the product development team to align sales strategies with product updates and new feature rollouts.-Established a feedback loop between clients and the product team, which led to the development of features that increased product usability and client retention.-Identified new market opportunities and expanded sales channels, growing the company’s presence across the globe.

▪Created and executed strategic sales plans to expand the customer base and increase revenue▪Identify emerging markets and market shifts while being fully aware of new products & competition status▪Analyze client needs and articulate how company products can provide solutions to ongoing business problems▪Collaborate with internal teams, such as product development or customer success, to ensure alignment between client needs and our company's capabilities▪Continuously nurture relationships with potential clients through regular communication, providing relevant industry insights, updates, and valuable resources. ▪Engage in meaningful conversations with potential clients, asking open-ended questions to gain deeper insights into their pain points and objectives.▪Maintain a customer-centric approach, prioritizing long-term relationships over short-term gains and demonstrating a commitment to meeting the client's evolving needs.▪Collaborate with internal teams, such as product development or customer success, to ensure alignment between client needs and our company's capabilities.▪Identifying and engaging with potential MSP partners, conducting thorough evaluations to ensure their alignment with our product and values. ▪Work closely with MSP to develop customized go-to-market strategies, enable their sales teams, and facilitate technical enablement to ensure they are well-equipped to position and sell our product ▪Seek feedback from MSP’s to understand their satisfaction level, address any concerns, and identify areas for improvement in our product▪Proficient in negotiating terms and contracts with clients, including Managed Service Providers (MSPs). ▪Working closing on a weekly basis with Managed Service providers to track the Sales Progress ▪Represent the company effectively with comprehensive knowledge of our offerings ▪Assessed the existing sales processes and identified areas for improvement and streamlining.

Headed Pan India Lead Generation Team at Logix▪ Handled a team of more than 6 to lead company expansion across India for various products.▪ Identifying opportunities for Cloud Managed Mail Messaging, Managed Cloud Email ATP, Cloud Archiving Solutions, DMARC, SSL by connecting to CISO, CXO, CTO and Information Technology Head ▪ Expertise in LinkedIn Sales Navigator ▪ Established Business with 40+ New client’s ▪ Understand existing setup, network architecture & email application used by the Client’s ▪ Understand the current & total budget that the customer would invest in the new solution.▪ Based on their pain areas & their requirement, propose suitable Cloud solution ▪ Offered solution effective in terms of cost & feature rich ▪ Understand proper BOM, Prepare Quotations & Invoices ▪ Co-ordinate with support team during project implementation phase.▪ Hand hold customer until the project is smoothly migrated.▪ Single handedly managed all the orders placed by Customer’s via Online Portal of Logix ▪ Mentored, motivated and coached sales team to process the orders through Online Portal for automatisation & fast delivery which saved 3 man-hours on a daily basis▪ Help Improve and monitor daily plans to maximize and leverage phone time, including pre-call planning, and clinging to activity metric▪ Support team by providing them with all training material, thereafter monitor their development & maximize efficiency within the team▪ Work closely with marketing to develop and drive sales campaigns to support inside sales activities▪ Management Reporting: Prepared & presented weekly & monthly numbers to top management▪ Time and Sales Pipeline management▪ Manage performance of team through regular team and one-on-one meetings, and group call-listening sessions with Direct Sales Associates ▪ Consistently achieved 100 % target throughout year

▪ Spearheaded a team of 6 to schedule meetings and close deals in the given territory▪ Provide monthly report to Inside Sales Manager on KPI performance of ISR’s▪ Managed structuring and closing deals with new customers▪ To develop team members to improve their performance to achieve the given target▪ Planned and achieved 90 % of sales target in the given territory▪ On-boarded clients, finalized pricing, SLAs and other T&Cs▪ Created and directed sales team training and development programs▪ Developed new Business via cold calling and various other medium and communications▪ Analyzed information obtained from clients to determine strategies for meeting client’s requirement▪ Analyzed weekly / monthly reports to determine sales strategy and forecasting▪ Conducting performance review of the team every week▪ Improved pipeline for closing new deals every quarter▪ Collaborated with other managers through team building and strategic planning to increase sales results▪ Participated in intensive sales and product training to become an expert

-Troubleshooting the problem related to Dial-up and Broadband internet services-Resolving Tickets and issues by logging into client’s account.-Remote logging into CPE device (Customer premises equipment) for resolving issues like packet drops, latency, throughput.-Handling various Network Monitoring Systems Tools.-Monitoring and Troubleshooting of Networks by Monitoring various parameters of CPE and AP using Ruckus Flex Master and Zone Director.-Monitoring of IP assigned at client end devices and speed of internet using DCS portal and OOKLA speed test.-Resolving queries of customers like no connectivity, speed issue, authentication or login errors etc.-Raising Engineer visit TT for issues related to CPE and physical connectivity.-Raising NOC TT for Access point issues-Doing advanced troubleshooting.-Doing Escalations within TAT and after crossing TAT.-Providing end to end resolution to the client by taking follow-up with help of O& M Team.-Coordination with the Field Network O&M team.-Providing technical support to Field Engineers.-Providing technical support to Static IP clients.-Tactfully handling irate clients.