• IT Pre-sales consultancy and solution design for IT infrastructure, Network, CCTV etc.• Identified customer needs and requirements through meetings and site surveys and converted into workable solutions.• Different customers account management in North west region of Pakistan.• Project management of different projects from design phase to handover to customer.

• ICT business development, principal vendor management, collaboration with distributor, products & solution partners. • Customer relationship management for all the key accounts.• Pre-sales consultancy, solution design & services support for enterprises like Government Ministries, Aviation, and Banks.• Consultancy and solution design for IP/IT/UC product portfolio mainly for Huawei.• Developed a rapid understanding of customer’s needs and detailed requirements and coordinated with vendor’s team in solution design, proposal, RFP’s response, and other documentation requirements.• Lead the process of technical/commercial proposals preparation covering all aspects like solution design, support services, warranties, delivery and all other terms & conditions.• Implement product demos and pilots to showcase new products and technologies.• Fulfillment of the highest level of Service Quality in terms of Agreement Compliance and Customer Satisfaction which must in turn guarantee business continuity and improvement.• Customer meetings and presentations for existing and new clients.• KPIs based management of team which included sales, revenue, POC, technical workshops, customer satisfaction etc. • Team enablement through continuous training and certifications.• Assist GM in representing in any forum (i.e., seminars, technical or marketing, conferences, and events)

• Pre-sales consultancy, solution design & services support for enterprises. • Consultancy and solution design mainly for Huawei IP/IT/UC product portfolio. • Site surveys along with vendor and customer to refresh customer existing network infrastructure including network devices (active/ passive), structure cabling (Fiber Optic/UTP), datacenter facilities (Racks, UPS, PDU etc). • Identified customer needs and requirements through meetings and customer relationship management.• Prepared RFQ’s, BOM’s (Bill of Materials) and RFP's for multiple vendors as per the customer requirements. • Worked closely with sales team in process of preparing the commercial/technical proposals covering all aspect like coordination with respected vendor for solution design, support services, warranties, delivery time and budget.• Worked in close coordination with Sales/Account managers to find the best product offerings which suited the customer requirement and cost effective in terms of generating higher profit margins. • Complete project management from design phase to implementation and post implementation support.• Managed all the stake holders involve in the project for smooth implementation process. • Managed and supported different team during implementation in terms of sites access, logistics, and vendor support.• Assisted the implementation team for all the datacenter infrastructure, network infrastructure, and structured cabling related issues.Projects: Project management and service delivery for following projects: • Department of Energy Abu Dhabi (Wireless Mesh Network Refresh) 76 Remote Sites/6 Aggregation Sites/ 2 Core Sites • Al Ain City Municipality (Network Refresh) 24 Remote Sites/2 Aggregation Sites/ 1 Core Site

• Involved in IT and Telecommunication Industry with a mix of core technical, pre sales and channel sales management which involved product demos, proof of concept, customized presentations, solution documents, arranging Technical Workshops and commercials to support the sales team.• Provided technical pre-sales for Huawei, Ruckus Wireless, Brocade, Avigilon, ANTLabs and Mida.• Consultancy and solution design mainly for Huawei and Brocade product portfolio. • Consultancy and solution design for video surveillance using Huawei/Avigilon product portfolio. • Handling technical and commercial enquiries from Middle East region (UAE, Qatar, Oman, and Bahrain).• Customers meetings and presentations along with the sales team to generate new leads.• Worked in close coordination with sales/technical team to find the best solution available in terms of compatibility and cost.• Identified customer needs and requirements and worked 24/7 to meet deadlines for timely response to RFQ's and RFP's.• Coordinated with system integrators and end users to analyze technical requirements, current infrastructure and operations to propose the solution accordingly.• Covered a wide range of products including Switches, Routers, Wireless access controller, Wireless access points, Firewalls, NMS, CCTV, UPS, Servers, Storage, Fiber Optic/Copper Cabling, Racks, PDUs, Data Center facilities etc.Projects: Assisted On-Site Implementation and commissioning teams for multiples WLAN, Switching Infrastructure and Unified Communication projects. • Ministry of Education UAE (IP Telephony Project)• Jumeirah Zabeel Saray Hotel and Resort Palm (WLAN Project)• Jumeirah Creek Hotel and Resort (WLAN Project)• ViceRoy Hotel and Resort Palm (WLAN Project)

- Planned capacity, performance and service availability of all servers and storage in-line with department needs- Supervised the whole process of Database application design, implementation and testing in Oracle platform- Worked with application team and 3rd party vendors to plan, design and implement new IT infrastructure, to meet existing and growing needs- Designed & implemented Thalassaemia project website- Maintained Database application and website on regularly basis along with ongoing support to team of application users- Organized technical documentation along with end-user training on newly installed database applications- Resolved network-related problems and maintenance of IT infrastructure.- Worked as a advisor to Project Director for USAID based project for KICH Hayatabad. Provided technical feedback & evaluation with support for PC-1 preparation

• Prepared and delivered lectures on MIS, Technology Acquisition and Project Management.• Participated in the production of exam questions/papers, exam marking and moderation.• Assessed student’s coursework’s and arranged regular quizzes.• Worked as academic advisor to support students through a pastoral/advisory role.• Contributed to the development, planning and implementation of a curriculum.

• Provided technical support to BT Radianz clients throughout the world experiencing difficulties with new data connections.• Performed diagnostic checks on Cisco 7200, 7400, 7500 routers and 6500 switches.• Alarm Monitoring of circuits on MPLS network for prompt troubleshooting.• Used service level agreement (SLA) and technical manuals to find and implement solutions with little or no supervision. • Resolved circuit issues on call in collaboration with BT’s regional offices in Singapore and New York.• Maintained a system log using specialized software Remedy Heat Expedia.

• Installed, configured and integrated hardware and software into the existing production environment in conjunction with Systems Development team. • Configuration of Active Directory Services 2003, IIS, DHCP, DNS, File Server, Print Server, VPN and Remote desktop services.• Provided 24/7 user support to on-site and remote clients using VNC or similar technologies through VPN and fixed issues over the phone and through remote desktop.

• Administration & maintenance of windows 2003 Server.• Administration & maintenance of different databases based on SQL Server 2000.• Troubleshooting of database application on daily basis.• End-user training on newly installed applications and support