- Responsible for fostering a comprehensive student experience within residence halls.-Work under the Residence Director to address students' physical, social, emotional, educational, and psychological well-being.- Work towards community development and conflict resolution.

- Responsible for creating an engaging environment where students learn the language and gain confidence in expressing themselves orally.- Lead a dynamic class focused on immersing students in the target language Spanish.

-Prepare regular financial reports and dashboards for department heads.-Analyzed statistical data and reports to identify and determine causes of personnel problems and developed recommendations for improvement of organization's personnel policies and practices.-Resolved customer inquiries and complaints in a professional and timely manner, maintaining high customer satisfaction levels.-Handled customer inquiries and resolved issues to maintain high customer satisfaction