Nompiliso Dilinga Email & Phone Number

Greet and assist customers with inquiries and bookings, ensuring a positive first impressionEfficiently manage phone calls, directing them to the appropriate personnelSchedule and manage appointments, optimizing the studio's workflowPerform filing and administrative tasks, maintaining an organized and efficient workspace

Conducted cold calls to generate new sales leads, enhancing customer baseSold and upsold mobile devices, routers, and data accessories, achieving sales targetsManaged new contracts, upgrades, prepaid migrations, and device insuranceSet up devices, facilitated porting, and executed SIM swaps to ensure customer satisfactionHandled cash transactions, prepared reports, and managed customer documentationBooked in repairs and maintained a clean and organized sales environment

Performed daily cash-ups and banking, ensuring accurate financial recordsManaged administrative tasks, including filing, processing credit notes, and stocktakingReceived and dispatched goods, maintaining inventory accuracyAssisted the manager with daily operations and decision-making processes

Typed and prepared official documents, ensuring accuracy and confidentialityManaged incoming and outgoing calls, providing information and directing queriesHandled emails and recorded minutes during management meetings

Diploma, Public Relations

Certificate, Call Centre

Diploma, Management

National Senior Certificate