Junior Technician
Current Onsite technical Support to over 60 users in the hospital. Face to face, Telephonic & remote Support.Hardware and Software installations Troubleshooting Network(LAN) ,hardware and software… Show more Onsite technical Support to over 60 users in the hospital. Face to face, Telephonic & remote Support.Hardware and Software installations Troubleshooting Network(LAN) ,hardware and software Re imaging PCs Setting up Skype Meetings Updating installing and maintaining Operating Systems, Windows 7 to 10 Middleman to Client base and Server team and Fault Management Controllers. Respond to calls logged within SLA & General system calls, Printer installations and troubleshooting. Telemedicine Equipment setups Projector Setups Resolve malfunctions with hardware; software and networks and peripheral devices such as network printers Arranging repairs for hardware in occasion of hardware failure Internet setup, email & support PC health and performance, network cables Pc internal parts installations e.g. CMOS batteries , Power supplies ,HDD and motherboards Meet and Sit Monthly with hospital Board to present IT Statistics, Risk factors suggestions and recommendations Maintain current and accurate inventory of technology hardware, software and resources• Oversee the day-to-day operation of computer networks including hardware/software support, training and special projects• Establishes and maintains user accounts, profiles, file sharing, access privileges, daily server backups Show less