Nompilo Mabaso Email & Phone Number

Durban Metropolitan Area

- Respond promptly and accurately to customer inquiries through phone, email, and chat.- Manage and maintain advisors' calendars efficiently.- Coordinate and schedule both virtual and in-person appointments for advisors.- Identify customer needs and assist them in utilizing specific features- Handle client queries related to cases, ensuring efficient resolution- Auto-process cases for advisors to streamline their workflow.- Engage with walk-in clients, addressing their queries and concerns.- Analyze and report product malfunctions by testing various scenarios and simulating user experiences.- Update internal databases with information on technical issues and valuable customer interactions- Monitor customer complaints on social media, proactively offering assistance- Share customer feature requests and effective solutions with the team.- Inform customers about new features and functionalities.- Follow up with customers to ensure their issues are satisfactorily resolved.- Collect and relay customer feedback to the Product, Sales, and relevant teams.

Durban, Kwazulu-Natal, South Africa

- I assist over-indebted South Africans in regaining financial freedom by liaising with credit providers across the country.- My daily goals are fueled by dedication, ensuring the delivery of high-quality content that aligns with both client expectations and company objectives.- My work ethic is deeply rooted in the core values of Debt Movement: commitment, trust, and compassion.

Durban Metropolitan Area

-My duties include tele marketing different product telephonically with new and existing client, commission base as well as sales.

Durban Area, South Africa

- Office administration, Sorting EOD banking on daily basis, Responsible for petty cash accounted.- File daily original invoice and reconciled monthly with finance department.- Decrease in customer quire with regards to deposit and increase invoice orders, responding to verbal and written enquires.- Switchboard operation and answering of telephonic calls, Providing with general administration support.- Managing attendance register and enough staff rotation, - Dealing with customer queries or complaints, walk-ins, telephonic and online customers.- Performing daily and monthly stock count and stock reservations, order stationery and uniforms, accurate data capturing.- Handling confidential HR documents.

Durban Area, South Africa

- Attending incoming and outgoing mails.- Transferring calls and conveying messages. - Attending to visitors and clients queries, making bookings of venues for meetings, creating meeting signage and pasting the on the notice board.- Providing full administration and logistical support in pre-present and post event meeting .- Full participation in registration, evaluation, and monitoring process during events.- Data collection and report on data collected,.- Safe storage and recording of materials utilized during project events.- Booking venues and caterings for meetings,.- Providing assistance in meeting setups. Attending meetings and taking minutes. - Data capturing, Filing and keeping documents safe.

Durban Area, South Africa

- Updating and capturing of mmc stats from different clinics.- Managing all filling and correspondence. - Typing of minutes and answering of telephone calls. - Receiving and responding to emails.- Screening and directing calls to required departments, making sure that all resources are in good working conditions.- Calmly responding to all clients queries and complaints.- Participating customer care initiative as when required. - Assisting with service delivery ensuring that the municipalities goal is reached. - Updating of data base of current employed staff at the facility department.

Wentworth, Durban

Here’s a rephrased version of your duties in bullet points:- Handle filing tasks and answer telephone calls professionally.- Type documents, and manage faxing, scanning, and photocopying tasks.- Manage incoming stock and ensure proper handling.- Assist patients by entering their information into the computer.- Register and update patient files using Tier.Net, Bookwise, and CoreTalk.

B-Tech, Office Management And Technology

- Business Administration 4 - Information Administration 4 - Behavioural Aspect - Immaterial Labour Law - Research Methodology

National Diploma, Office Management And Supervision

- Business Administration - Information Administration - Communication - Legal practise - Human Resorce Management

Grade 12

- Mathematics, - Physical Sciences, - Geography, - Hospitality, - Life Orientation, - Life Sciences, - IsiZulu, - English, - Afrikaans