Alexander Nonikov Email & Phone Number

Barcelona, Catalonia, Spain

Barcelona Area, Spain

Managing international EMEA-wide team of Subject Matter Experts/Principal SEs. We are kind of System Engineering SWAT here :)Interface between PLM/Engineering and Sales, working with the leadership team and experts network to define priorities of products and solution enhancements, timely NPI process and keeping entire SE team involved into product strategy decision making processThat includes global leadership of Virtual SME teams across entire portfolio, organising work or dotted-line/VT reporting structure, Feature Request prioritisation, planning and delivery trackingTaking people, sometimes hardcore people, into and through cloud transformation, making them see forest through the trees and understand value of strategic roadmap vs tactical requirements Handling complex technical sales escalations, with cocktail combinations of licensing troubles, bugs, quality & documentation issues, product enhancement requests commitments and HW requirements in any possible proportions

Barcelona Area, Spain

Barcelona Area, Spain

Moscow

SE team for SOCHI2014, Sports&Events, Hospitality&Development, Oil&Gas, Energy&Utilities, ManufacturingWhat does SE Team and Virtual Team leaders do ? Training sales employees on products and solutions, with Networking being my favorite subject, coaching direct reports how to effectively use corporate tools in sales process and handle all workload they get, at the same time keeping best of them happy with current employment. Sometimes throwing myself into the sales fire when it gets too big, at many nice places across EMEA/APAC like UAE, Lebanon, Bahrain, KSA, Australia etc. and of course dear Russia.Consuming liters of booze with Business Unit/Product Mangement folks, persuading them through abstinence fog to include my feature requests into next product release, and then bringing good tidings to our sales, partners and customers.Cheering up and calming down angry customers when they fed up with.. actually anything ;-) and start firing escalations to CEO level. Sometimes it's as easy as looking through their config files and pointing to some "grammar" mistakes.. :-)And then making good stories out of all this (with corporate blessing of course) for media, customer and partner event.

Managing the team of 15 SEs, team HC planning, retention&recognition, SE quota assignment, hiring&firing;Act as a corporate spokesperson for assigned area;Technical management of customer escalations and key projectsResponsibility for delivering CSAT target values Homologation and certification planningDelivering regional feature requirements to corporate Business Units Leading global Virtual Teams

Started as a support engineer, then became Nortel Accredited trainer,delivered many trainings across Europe/ME.Further progressed to senior engineer, combining functions of pre- and post-sales engineer, IT manager, trainer, service manager etc. as it usually happens in small companies.

Was part-time lecturer, on Network Technologies subject, supported IT faculty section computer labs.

Master Of Business Information, Mba In It

Have Diploma with distinction. Specialized in CRM business strategy

Engineer, Computer Aided Manufacturing

Graduated with distinction.