Noncho Iliev work email
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Noncho Iliev personal email
Over 10 years of experience in the IT and telecommunication industry for international companies. I am a passionate and versatile professional who enjoys delivering high-quality solutions and training to clients and internal teams. My mission is to help organizations optimize their performance and achieve their goals through effective and engaging learning opportunities. I have a strong background in technical support and software delivery teams.
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Senior Training Content DeveloperSkillworkSofia, Bg
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Technical Customer Success ManagerAmpeco Apr 2024 - PresentSofia, BulgariaLearn the product and observe the Customer Success role specifics.Create a strategy for internal Customer Success Product training. -
PhotographerNonchoiliev.Com Nov 2013 - PresentAvailable light photography, blogging, photo equipment reviews.
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Mediation Developer | Sr. Tech TrainerSqa Service Ltd May 2022 - Aug 2023Sofia, BulgariaExternal project delivery and training for Nokia Mediation(fComptel Eventlink) platform.The make-it-happen guy in various international telecommunications projects.I'm involved in all phases of the projects from PoC to final documentation and handover to support.Communication with customers and internal teams for the best possible solutions. Customers demo and knowledge sharing with internal teams.C++/Java nodes software running on Linux. -
Training ConsultantExperian Nov 2019 - May 2022Sofia, BulgariaThe training consultant is in charge of designing and optimizing training programs for organizations. Our job involves evaluating any plans already in place, aligning training programs with the company's goals and facilitating learning opportunities.• Plan, create and deliver training courses and workshops with clients or internal teams.• Adapt trainings for the specific client needs and consult them where needed.• Smooth transition to online training - preparation and delivery.• Collaborate with my EMEA training team colleagues and global trainers.• Hands-on experience of process management and project coordination.• AWS training environments administration and troubleshooting.• LMS system check and update.• Help with internal HR business training initiatives and DEI committee. -
Technical TrainerNokia Oct 2017 - Nov 2019Sofia, BulgariaAnalyze, clarify and create technical product training materials for internal and external trainings.Deliver classroom trainings to customers both onsite(worldwide) and online.Create and manage training environments on Azure Cloud or Hyper-V. Communicate and work with R&D and delivery teams for the creation of the trainings.Constant work on improvement of the trainings from own experience or after a feedback.Discuss with the customers and project teams the best training options for them. -
Software Support SpecialistComptel Nov 2013 - Oct 2017Sofia, BulgariaSoftware Support Specialist at the Mediation Support Team in international software and services company specialized in telecommunications. Support Perl/C++/JAVA based software running on Linux with Oracle DB.Analyse, troubleshoot and resolve technical issues in the most effective manner.Provide technical advice and resolution to problems and incidents. Collaborate with R&D and other international teams.Comptel certified trainer. -
Support Analyst, 2Nd LevelExperian Jul 2011 - Nov 2013Sofia, BulgariaSupport, maintenance and monitoring of international fraud prevention software systems(hosted and software sale) used in Financial Services, Telecoms and Insurance sectors. Troubleshooting, testing and providing solutions to ensure proper system performance.Test software releases in line with documented procedures, resolve any subsequent client queries and suggest fix in procedures and documentation.
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Programmer/System AdministratorUnited Health Insurance Sep 2009 - Jul 2011Sofia, BulgariaCreate and install software products.SQL database administration. IT support and maintenance of the workstations and the file server(Linux).Prepare for annual IT security audits from KPMG.Work with other vendors for telephony, server security, database application development.
Noncho Iliev Skills
Noncho Iliev Education Details
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Computer Systems And Technologies -
High School "Gen. Vladimir Zaimov"Computer Programming
Frequently Asked Questions about Noncho Iliev
What company does Noncho Iliev work for?
Noncho Iliev works for Skillwork
What is Noncho Iliev's role at the current company?
Noncho Iliev's current role is Senior Training Content Developer.
What is Noncho Iliev's email address?
Noncho Iliev's email address is no****@****tel.com
What schools did Noncho Iliev attend?
Noncho Iliev attended Technical University Sofia, High School "gen. Vladimir Zaimov".
What are some of Noncho Iliev's interests?
Noncho Iliev has interest in Education, Environment, Science And Technology, Animal Welfare, Arts And Culture.
What skills is Noncho Iliev known for?
Noncho Iliev has skills like Sql, Linux, Databases, Xml, Troubleshooting, Microsoft Sql Server, Operating Systems, Html, Web Design, Technical Support, Photoshop, Landscape Photography.
Who are Noncho Iliev's colleagues?
Noncho Iliev's colleagues are Nikolay Gornakov, Tsvetomir Hadzhiev, Ivan Solenkov, Maksim Dimitrov, Ivaylo Yordanov, Alexander Kumanov.
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