Nondumiso Dlamini Email and Phone Number
Nondumiso Dlamini work email
- Valid
Nondumiso Dlamini personal email
Nondumiso Dlamini is a Personal Lines services Team Manger -Team Manager at OSS Hastings Direct | Quality Assurer | Compliance Reviewer at Old Mutual South Africa. They possess expertise in customer service, insurance, quality assurance, life insurance.
Old Mutual South Africa
View- Website:
- oldmutual.co.za
- Employees:
- 8253
-
Team LeaderOld Mutual South Africa Aug 2023 - PresentJohannesburg Metropolitan Area
-
Team Lead ManagerOld Mutual Insure Aug 2023 - Present -
Team ManagerHastings Direct Jun 2019 - Jul 2023Centurion, Gauteng, South AfricaResponsible for leading, motivating and developing a team of retention and customer service advisors• Coaching my team to drive great commercial and customer outcomes in a regulated environment• Motivate your team to meet and exceed and stretch targets and KPIs across a balanced scorecard• Champion first call resolution for our customers and resolve escalated complaints -
Customer Service RepresentativeHastings Direct Nov 2017 - Jun 2019Centurion, Gauteng, South Africa• Meeting Customers’ fair and reasonable expectations, providing fair outcomes in all interactions• Share your knowledge with customers and maintain effective customer service by developing a positive relationship, ensuring customer satisfaction and loyalty.
-
Learning And Development Training AdminAlllife Feb 2017 - Aug 2017Johannesburg Area, South AfricaTo assist Senior Trainer by achieving high levels of customer centricity by providing in-depth call feedback, conducting root cause analysis to address skill. Assess all client interactions Raise Red Flag issues immediately to the learning and development manager / Senior Trainer -
Quality Assurance ConsultantAlllife Jun 2013 - Jul 2017Johannesburg Area, South AfricaAssessing application made by sales consultant to check that the information on the application matches what is said on the voice-log and that capturing has captured the date correctlyCheck that the consultant follows the compliance policy
-
Client Interaction AnalystAlllife Nov 2015 - Feb 2017Braamfontain
Nondumiso Dlamini Skills
Nondumiso Dlamini Education Details
-
Service SetaBusiness Administration And Management, General
Frequently Asked Questions about Nondumiso Dlamini
What company does Nondumiso Dlamini work for?
Nondumiso Dlamini works for Old Mutual South Africa
What is Nondumiso Dlamini's role at the current company?
Nondumiso Dlamini's current role is Personal Lines services Team Manger -Team Manager at OSS Hastings Direct | Quality Assurer | Compliance Reviewer.
What is Nondumiso Dlamini's email address?
Nondumiso Dlamini's email address is no****@****e.co.za
What schools did Nondumiso Dlamini attend?
Nondumiso Dlamini attended University Of South Africa/universiteit Van Suid-Afrika, Service Seta, Hoërskool President High School.
What skills is Nondumiso Dlamini known for?
Nondumiso Dlamini has skills like Customer Service, Insurance, Quality Assurance, Life Insurance.
Who are Nondumiso Dlamini's colleagues?
Nondumiso Dlamini's colleagues are Marli Koster, Faith Nethavhakone, Baba Monare, Savanna Katz, Riaan Van Den Berg, Nombuso Ndinga, Ntebaleng Mathibela.
Not the Nondumiso Dlamini you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial