Office Manager
CurrentResponsibilitiesOrganising meetings and managing databasesBooking transport and accommodationOrganising company events or conferencesOrdering stationery and furnitureDealing with correspondence, complaints and queriesPreparing letters, presentations and reportsSupervising and monitoring the work of administrative staffManaging office budgetsLiaising with staff, suppliers and clientsImplementing and maintaining procedures/office administrative systemsDelegating tasks to junior employeesOrganising induction programmes for new employeesEnsuring that health and safety policies are up to dateAttending meetings with senior managementAssisting the organisation's HR function by keeping personnel records up to date, arranging interviews and so onHR AdministratorRecruiting, training and developing staffMaking sure that staff get paid correctly and on timeBenefits administrationApproving job descriptions and advertisementsLooking after the health, safety and welfare of all employeesOrganising staff training sessions and activitiesMonitoring staff performance and attendanceAdvising line managers and other employees on employment law and the employer's own employment policies and proceduresEnsuring candidates have the right to work at the organisationNegotiating salaries, contracts, working conditions or redundancy packages with staff and representativesService Delivery ManagerSupport IT management by measuring all elements of suppliers’ services, making sure that services have assured contracts, defined SLAs, agreed KPIs, and provide support in the active management of contracts and any associated budgets, in order to ensure the necessary level of support for the business at all times.Monitor all incident, problem and continuity processes, including activation testing and development, to ensure they are fit for purpose, providing information and advice for clear communication to relevant stakeholders where necessary.
