Nonhle Dlamini Email and Phone Number

With a background in microbiology and a strong passion for continuous learning, I am currently pursuing a Bachelor of Commerce degree at the University of South Africa, specializing in business management. I am keen to explore how businesses operate and grow, and how I can leverage my knowledge and skills to drive success.I recently completed a seasonal contract as a virtual customer service agent with Amazon, where I provided timely, professional support to customers and resolved queries effectively. I collaborated with a team of virtual agents, using various tools and platforms to coordinate our efforts. Through this role, I gained valuable experience in data analysis to track customer feedback and satisfaction, identifying key areas for improvement. I am excited to expand my career in customer service and business management, and I look forward to new opportunities where I can contribute meaningfully to business success.