I keep cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with attorney. I help develop cases by maintaining contact with people involved in the case (i.e. clients, judges, attorneys, and prosecutors); schedule depositions; and prepare and forward motions and subpoenas. Maintain case costs by verifying outstanding balances with attorney, clients, and providers; while supporting case preparation by preparing case summaries and materials for mediation conferences; preparing pleadings; monitoring and obtaining discovery responses; organizing materials for team case review.

My daughter was diagnosed with Leukemia in 2016. She has need around the clock care and I have dedicated my time to her recovery. While being home, I am continuing my education to complete my Bachelors of Science in Biological Science.

I verified, responded it, and dispatched on emergency signals, and answered incoming calls regarding the various alarm systems. I also provided technical support to help arm, disarm, and reset alarm systems and control panels.

I provided technical assistance by reviewing state and Federal income tax forms to help diagnosis issues. I assist in editing and reviewing forms to verify computations and status of the return. I help determine the cause of taxpayer's delinquent status. I use tax laws and rules as source materials, and recommends steps needed by the taxpayer to rectify the issue. I coordinate with other departments as needed to clarify policies and procedures, determine status of individual accounts, and issue clearances.

I interacted with customers via phone to provide them with information and direction to repair their products. I gathered information to diagnose and resolve Internet connectivity, email clients, and other issue involving Verizon FIOS products and services.

I operated the cash register and enthusiastically accepted payments from customers; assisted kitchen staff with food preparations; performed duties as supervisor when necessary; greeted customers, and performed all aspects of food preparation and clean up.

I managed the member service functions including access to the health and fitness centers, sales of membership and data entry, ensure that services are provided in a quality manner at all times; provide accurate information on activities and programs to members and participants.