Nonye Orgu
AeroLeads people directory · profile

Nonye Orgu Email & Phone Number

Service Rendering Professional | Customer Service Expert | Expert | Human Resource Management | Financial Management | Talents and Team Management | Quality Assurance | Telesales | Leadership and Management | at Alpha Mead Group
Location: Lagos State, Nigeria, Nigeria 7 work roles 2 schools
LinkedIn matched
✓ Verified Jun 2026 3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Alpha Mead Group
Role
Service Rendering Professional | Customer Service Expert | Expert | Human Resource Management | Financial Management | Talents and Team Management | Quality Assurance | Telesales | Leadership and Management |
Location
Lagos State, Nigeria, Nigeria
Company size
368 employees

Who is Nonye Orgu? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Nonye Orgu is listed as Service Rendering Professional | Customer Service Expert | Expert | Human Resource Management | Financial Management | Talents and Team Management | Quality Assurance | Telesales | Leadership and Management | at Alpha Mead Group, a company with 368 employees, based in Lagos State, Nigeria, Nigeria. AeroLeads shows a matched LinkedIn profile for Nonye Orgu.

Nonye Orgu previously worked as Customer Experience Manager at Alpha Mead Group and Team Lead Quality Control and Improvement team at Access Bank Plc at Access Bank Plc. Nonye Orgu holds Master'S Degree, Industrial Relations And Personnel Management from University Of Lagos.

Company email context

Email format at Alpha Mead Group

This section adds company-level context without repeating Nonye Orgu's masked contact details.

Alpha Mead Group

Review company-level records connected to Nonye Orgu before choosing the right outreach path.

View email format View company profile Management contacts
Profile bio

About Nonye Orgu

Welcome to my Bio😊I am a Service Rendering Professional, particularly in the areas of Customer Service Management. I think like a customer which makes my relationship with people easy and I love to solve problems for them.My first goal as a customer service professional has always been to make sure that the customer gets what they came for. I love to hear customers excited or beam with a smile because they are satisfied. It makes my day. Having started out as a customer support executive, I have since progressed to the role of customer experience manager, and have honed my people management and performance testing skills in these roles. When I get into a job, I want to know everything. What can we do? How do we do it? What strategies can we employ to achieve it that will give better results? I make sure to be precise and detail-oriented. I strive to build my reputation at work by keeping open lines of communication with Teammates, and other departments to assist them in the best way possible.My area of specialization include;🔶 Team Leadership🔶 Communications🔶 Collaborations with Cross-Functional Teams🔶 Persuasive Speaking Skills🔶 Report Writing🔶 Ability to facilitate training🔶 Process Improvement🔶 Financial Management🔶 Talents Acquisition🔶 Customer Retention🔶 Quality Assurance🔶 Project Management I’m skilled at building new relationships and I’m known for my ability to mediate disagreements. I thrive on helping others.Connect with me to talk about Customer Relationship, Management, and Team-related 😀.I'm also open to job opportunities and offers. Kindly send a DM or email to nonyeorgu1@gmail.comThank you 😁

Current workplace

Nonye Orgu's current company

Company context helps verify the profile and gives searchers a useful next step.

Alpha Mead Group
Alpha Mead Group
Service Rendering Professional | Customer Service Expert | Expert | Human Resource Management | Financial Management | Talents and Team Management | Quality Assurance | Telesales | Leadership and Management |
lagos, lagos, nigeria
Website
amfacilities.com
Employees
368
AeroLeads page
Company profile
View company profile Email format
7 roles

Nonye Orgu work experience

A career timeline built from the work history available for this profile.

Customer Experience Manager

Current
Alpha Mead Group

Lagos, Nigeria

  • Manage the day-to-day running of the Customer Experience Centre for business development.
  • Champion opportunities to consistently Improve the Alpha mead experience and facilitate organic growth.
  • Lead and develop customer relationship programmes and initiatives to increase and improve Customer Lifetime Value.
  • Guide the team in effective client’s issue resolution and handling of escalations; Administer and analyse surveys.
  • Establish policies, procedures and… Show more
  • Establish policies, procedures and service standards for the customer support and technical staff.
Apr 2022 - Present

Team Lead Quality Control And Improvement Team At Access Bank Plc

Access Bank Plc

Nigeria

*Coordinated, directed, and supervised the daily operations of the contact center quality control and improvement team.*Determined, negotiated and agreed on in-house quality procedures, standards and specifications*Improved product knowledge and service delivery; executed root cause analysis and identifie gaps in performance and knowledge.*Monitored and.

May 2017 - Mar 2022

Team Lead Query Resolution Team

Access Bank Plc

Lagos, Nigeria

*Ensured all agreed service level agreement (SLAs) for resolving customers queries and issues are achieved.*Oversaw the activities of the contact center query resolution team.*Emphasized all non-first contact resolution issues are attempted promptly and resolved within the turnaround time.*Conducted 50+ surveys on customers to ascertain the satisfactory.

Aug 2016 - May 2017

Team Lead, Telesales And Retail Loans Tele-Collection Team

Access Bank Plc

Lagos, Nigeria

*Supervised day-to-day operations of the contact center telesales team and proactively provided guidance & leadership. *Designed & devised strategic sales strategies that drove sales goals & identified 5+ new business development initiatives.*Followed up on customers with delinquent loans for pay back. Negotiated and attained payment schedules that are.

Jun 2014 - Aug 2016

Customer Support Executive

Access Bank Plc

Lagos, Nigeria

*Successfully managed and handled 100+ inbound and outbound calls and addressed 70+ messages on average daily.*Identified customers’ needs, clarified, information, researched every issue and provided solutions and/or alternativesSold bank's products to an average of 500+ customers per week and achieved a 70% increase in the team’s targets.*Resolved.

Apr 2012 - Jun 2014

Customer/ Client Service Officer

Roding Medical Center Ltd

Lagos, Nigeria

*Utilized Peachtree to prepare statistical reports and ensure accuracy of billing for all services rendered.Handled billing & account receivables; ensured that patients and HMO’s have excellent experience accessing the facility.Received patients, set appointments, sent and received correspondence, data entry, and maintained referral files.

Dec 2009 - Apr 2012

Company Accountant

Todsen Nigeria Ltd

Lagos, Nigeria

*Handled payroll of 7+ employees, developed financial records, and improved financial operating efficiency.*Identified & resolved 4+ operational risks; supervised audit engagements that contributed 20% of revenue.*Mitigated/minimized financial risks by 55%; analyzed financial data and advised the management on strategic planning.*Performed/executed.

Jan 2009 - Dec 2009
Team & coworkers

Colleagues at Alpha Mead Group

Other employees you can reach at amfacilities.com. View company contacts for 368 employees →

BS Bello Saheed Bello Saheed Colleague at Alpha Mead GroupLagos, Lagos State, Nigeria, Nigeria View → RA Rasheed Alapotishile Rasheed Alapotishile Colleague at Alpha Mead GroupNigeria, Nigeria View → OE Oghenetine Eboh Oghenetine Eboh Colleague at Alpha Mead GroupLagos Island, Lagos State, Nigeria, Nigeria View → OI Oladele Ikumuyite Oladele Ikumuyite Colleague at Alpha Mead GroupLagos State, Nigeria, Nigeria View → OA Opeyemi Afolayan Opeyemi Afolayan Colleague at Alpha Mead GroupNigeria, Nigeria View → AB Ayowunmi Bfm,Pfm,Imo,Niscn,Ispon, Ayowunmi Bfm,Pfm,Imo,Niscn,Ispon, Colleague at Alpha Mead GroupLagos State, Nigeria, Nigeria View → TO Toluwalase Olukayode Toluwalase Olukayode Colleague at Alpha Mead GroupLagos State, Nigeria, Nigeria View → ON Osagie Nosakhare Osagie Nosakhare Colleague at Alpha Mead GroupNigeria, Nigeria View → OO Oluwasun Owonikoko Oluwasun Owonikoko Colleague at Alpha Mead GroupIkeja, Lagos State, Nigeria, Nigeria View → TA Taiwo Amisu Taiwo Amisu Colleague at Alpha Mead GroupNigeria, Nigeria View →
2 education records

Nonye Orgu education

FAQ

Frequently asked questions about Nonye Orgu

Quick answers generated from the profile data available on this page.

What company does Nonye Orgu work for?

Nonye Orgu works for Alpha Mead Group.

What is Nonye Orgu's role at Alpha Mead Group?

Nonye Orgu is listed as Service Rendering Professional | Customer Service Expert | Expert | Human Resource Management | Financial Management | Talents and Team Management | Quality Assurance | Telesales | Leadership and Management | at Alpha Mead Group.

Where is Nonye Orgu based?

Nonye Orgu is based in Lagos State, Nigeria, Nigeria while working with Alpha Mead Group.

What companies has Nonye Orgu worked for?

Nonye Orgu has worked for Alpha Mead Group, Access Bank Plc, Roding Medical Center Ltd, and Todsen Nigeria Ltd.

Who are Nonye Orgu's colleagues at Alpha Mead Group?

Nonye Orgu's colleagues at Alpha Mead Group include Bello Saheed, Rasheed Alapotishile, Oghenetine Eboh, Oladele Ikumuyite, and Opeyemi Afolayan.

How can I contact Nonye Orgu?

You can use AeroLeads to view verified contact signals for Nonye Orgu at Alpha Mead Group, including work email, phone, and LinkedIn data when available.

What schools did Nonye Orgu attend?

Nonye Orgu holds Master'S Degree, Industrial Relations And Personnel Management from University Of Lagos.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.