A highly motivated and flexible individual, leads by enthusiastic style and accomplishes the tasks with managerial skills through persistence and effective planning, known for providing innovative notions for resolution of problems. Team player, work well within a team, encourage group participation, dedication to work and seeks challenging position in a reputed organization.Strong understanding of business processes and procedures. Experienced in developing system specifications, business requirements for application and vendor evaluation for public utilities customer care and billing arena. Well versed in developing and implementing methodologies with exposure of working with multiple teams through different phases of implementation lifecycle.