• Provide comprehensive technical support to faculty, students, and staff, promptly resolving hardware and software issues. • Install, update, and configure educational software applications to enhance learning environments. • Diagnose and resolve network connectivity issues, ensuring reliable internet access. • Conduct regular audits of IT inventory, managing assets and maintaining accurate documentation. • Streamline IT processes to improve operational efficiency and effectiveness. • Assist with setup and maintenance of classroom technology, including projectors and interactive whiteboards. • Manage and support printers, copiers, and peripherals to optimize functionality and user experience.

• Provide IT Support based on ticketing system (ManageEngineService Desk)• Provide IT support to all our Internal Employees• Taking Daily backup, weekly backup, Monthly backup.• Administer, Manage and Troubleshoot Office365 relatedissues.• Configuring & Installing Access Points and MaintainingAccess Points through Wireless Controller (Unifi Controller)• Managing school website, web content, maintaining webdesign on WordPress• Configuring & Installing CCTV Cameras (Analogue & IP),Routine checkup and Taking Backup• Upgraded and fortified the IT infrastructure throughimplementing new technologies like Firewall, Office 365,Microsoft Teams, Active Directory Servers, Security systems,Telephony, and Network Switches.• Responsible for Maintaining Windows server 2012 R2.Manage Active Directory, Domain Controllers, and GroupPolicy• Responsible for Maintaining and Monitoring Fortinet firewall300c, and HP and TP Link Switches.• FortiGate firewall configurations and create security policies,managing application and Web filters, monitoring bandwidth,and internet usage.

• Provide IT Support based on ticketing system (ManageEngineService Desk)• Provide IT support to all our Internal Employees• Taking Daily backup, weekly backup, Monthly backup.• Administer, Manage and Troubleshoot Office365 relatedissues.• Configuring & Installing Access Points and MaintainingAccess Points through Wireless Controller (Unifi Controller)• Managing school website, web content, maintaining webdesign on WordPress• Configuring & Installing CCTV Cameras (Analogue & IP),Routine checkup and Taking Backup• Upgraded and fortified the IT infrastructure throughimplementing new technologies like Firewall, Office 365,Microsoft Teams, Active Directory Servers, Security systems,Telephony, and Network Switches.• Responsible for Maintaining Windows server 2012 R2.Manage Active Directory, Domain Controllers, and GroupPolicy• Responsible for Maintaining and Monitoring Fortinet firewall300c, and HP and TP Link Switches.• FortiGate firewall configurations and create security policies,managing application and Web filters, monitoring bandwidth,and internet usage.

• IT AMC Visit• Assembling and installation of computer system andperipherals• Installing CCTV & setting up remote view• Time attendance system maintenance• Setting up & troubleshooting LAN, WAN networks• Install new / rebuild existing Servers and configure hardware,directories etc.• Implementing and Configuring Routers, Switches and Accesspoints• Provide Remote IT support based on Ticketing system.