Associate : Business Analyst
Mumbai Area, India
Career Growth: Business Analyst- CIB Technology (Mar 2016– Sep 2018)Associate – Global Custody Middle Office (Jun 2014 – Feb 2016) Team Lead – Custody Client services (Jun 2010 – Jun 2014) - Joined the organization as Team Lead – Custody Client services and over the years rose to be anAssociate – Global Custody Middle Office with a team of 4 and then successfully transitioned into Business Analyst- CIB Technology. - Responsible for analyzing & documenting detailed functional requirements from stakeholders including financial controllers, regulatory reporting, product controllers, LEC controllers. - My day to day responsibilities included documenting FSD with AS-IS and TO-BE process flows, design (TSD) approach for development, testing, release management - Liaise with global cross-functional teams (Business groups, IT and PMO organizations) in NY, Mumbai, London and LATAM region on project status updates & timed reporting.- Translated business accounting requirements into technical schemas for complex products like options, swaps, spot, forward, equity, etc. - Some of my noteworthy milestones from prior roles included: # Analysis of critical corporate action events (COACS) captured on systems and highlighted critical or complex events with Global middle office teams; to educate clients of complex events and required documentation to be eligible for entitlements. # Conduct root cause analysis (RCA) for delayed capture of COACS events with solutions. # Managed client inquiries related to Global custody (GC) business for asset services i.e. income, corporate actions and tax within defined SLA and escalate sensitive issues, risks to senior management for prompt resolution.