Nora Cassidy Email and Phone Number

• Research and Consulting Project Management: manage and track workflow, set research and consulting schedules. Manage communication processes for company research reports and consulting projects. Work directly with clients and sponsors to manage project expectations and goals. Also manage contracts, contractor hours and commissions. • Website Content Administration: review, edit and publish blogs, white papers, and research reports. Maintain Eckerson Group website, working with website developer, testing links, house ad and page loads, as well as other functions.• Social Media Strategy & Campaign Management: manage Director of Social Media, working to create messaging across multiple channels. Create and manage promotional email campaigns and newsletters.• Company Strategy, Support and Development: work with the Founder and Principal Consultant, Vice President of Sales and Director of Finance to develop the company mission, promotional strategies, internal processes and project workflow.

• Research Project Management - manage and track workflow, client contracts, set research schedules, manage client communication and deliverables for company research reports. • Website Content Administration – Review, edit and publish blogs, white papers, and research reports. Maintain Eckerson Group website and marketing site, working with website developer, testing links, house ad and page loads, as well as other functions.• Social Media Strategy & Campaign Management - manage the Social Media coordinator and working on Social Media messaging across 24+ channels, manage/create monthly promotional email campaigns• Consulting Project Management - manage consulting contracts, processes, and project deliverables.• Company Strategy and Development – continue to develop company mission, processes and workflow with Director of Content Delivery and Founder/Principal Consultant. Manage team meetings, travel and conference schedules and contracts.

• Company Communications- coordinated and managed CEO’s Town Halls, as well as writing and proofing company-wide announcements and updates. Also assisted the VP of Investor Relations with scheduling investor meetings onsite and offsite. Managed press requests for the VP and CEO, coordinating interviews and calls. • Executive/Board of Directors Meeting Management - Managed the logistics quarterly Board of Director Meetings – coordinating travel, transportation, and dinners as needed, as well as providing any backup administrative support the members might need for the duration of the meeting. Also coordinated all onsite and off-site executive team meetings, creating and coordinating PowerPoint presentations for those meetings.• Executive Calendar Priorities- Coordinated and managed Executive staff meeting priorities, and coordinated their international and domestic travel. Managed expense reconciliation and provided backup administration to the Corporate Officers when needed.• Administrative Support - handled all support for the CEO, CFO, CIO and Head of Business & VP of International.

• Administrative Support – provided support to VP and Strategy Team Leader, managed calendar priorities, expense reimbursement, project setup, tracking, invoicing and accounting. • Team Set Up - coordinated initial setup of the Multi-Channel Management Team, negotiating office space, equipment and tech support. Managed on-boarding for vendors and new hires, setting up accounts and access to company networks and campus. • Technology Lab Librarian – managed the Technology Lab for MCM Team. Created tracking and reservation system, managed data plans, and acquired updated technology for testing channel platforms. • Remote Admin Pilot - created and managed a Remote Admin Pilot by acquiring additional administrative support for MCM in key areas through external and internal vendors to keep business running smoothly as the team grew.• Meeting Planning - managed monthly team meetings and team offsite meetings. Coordinated scheduling for MCM Standards Review Committee, acting as substitute coordinator when necessary.