Practice Manager • Management of a 1.1 million dollar practice drove annual growth in excess of 10% profit year after year. • Increase in sales attributed to up-sell strategies. Creating an experience with the patient; showing them how looking and seeing great can be fun and exciting.• Following up with high end patients to inform them of new lines. Acting as a personal shopping consultant.• Responsibilities include hiring, firing, staff training, website management, marketing, vendor contracts and vendor relations.• Covers all aspects of the business. • Have made many needed changes in staff and policies which have made the practice run more profitably and smoothly.• Negotiated a substantial amount of monies from a lens company to fund, almost completely, a remodel project for the practice.• Negotiated lower fees from venders for a higher quality product. • Taking the initiative to search for an associate Optometrist for the practice. • Motivation for this action is to assist with practice growth presently and create a more attractive business for a prospective future sale.• Licensed/ practicing optician responsible for much of the optical sales of the practice. • Goals are to bring in new business as well as ensuring return clients are happy, well taken care of and eager to come back to the practice for additional eyewear

Responsibilities included management of a $10+ million dollar business with growth of 12% to 15% year over year. Also a licensed realtor; responsibilities included, hiring staff, external marketing, web site management, sales programs commissions, payroll, listings, contracts and closings. Trained in all aspects of the business.

Responsibilities included dispensing, fitting eyeglasses, edging lenses, vender relations, contracts, fitting contacts and pretesting patients. Responsible for managing optical department and managing all products involved as well as complete customer care and satisfaction. Increased volume and profitability by 10 to 20% year over year. Customer centric focused.