Established and upheld architecture design and Agile methodology as technical lead for Scrum Team of seven; Co-led weekly calls with customers to manage post-sale activities to facilitate processing of over $28 million CAD; Drove collaboration between engineering, product, and customer teams by bridging understanding and communication gaps, ensuring requirements and product standards met; Supervised and maintained accountability for 175+ development tasks for team in each two-week sprint by monitoring planning boards and organizing checkpoint meetings with development and product teams; Facilitated design, development, and testing of over 150 key features of unit’s flagship, cloud-based software product in hybrid product management-engineering role; Implemented and managed development processes, including bringing code testing standard to 96% and producing a 90% reduction in code errors; Mentored and trained new developers through completion of development tasks, ensuring code quality

Implemented suite of 200+ tests automated tests from scratch to improve product reliability; Trained new developers on product and development processes to contribute to testing and development goals; Liaised with technical (developers) and non-technical (QA testers) to help advance processes and code quality

Assisted in educating beginning and intermediate computer science students in Python and general programming practices. Worked under the guidance of Kenneth Lambert, the head of the Washington & Lee Computer Science Department.

Assisted students and professors with software and hardware technology issues, including replacing and repairing laptop batteries, hard drives, screens, and keyboards. Performed on the spot troubleshooting. Interacted with customers face-to-face and over the phone.

Worked on a cross-location intern project consisting of teams from San Francisco, Columbus, and Manhattan to create a React/Redux frontend application integrated with an internal backend for use by Chase branch employees. Guided project from provided application concept through the phases of user research, planning, development, testing, and demonstration of the application. Acted as scrum master and drove team to conduct user research and sprint planning sessions and bi-weekly demos, re-allocating developer resources when necessary. Led team in preparing and giving PowerPoint presentations to upper-level and executive management. Worked in the JPMorgan Chase Digital division in the New York City offices.

Worked for the Director of Engineering to create a new user interface for the company’s existing video routing software using Angular, Electron, and Material UI frameworks. Met the deadline for a demo to the engineering team, and the user interface was integrated into the company’s software and used to replace the previous version. Attended development standup meetings. Presented UI development progress and conducted reviews with members of the engineering team.