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Nora Jo is listed as Training and quality at Webhelp at Webhelp, a company with 20338 employees, based in Barcelona, Catalonia, Spain. AeroLeads shows a matched LinkedIn profile for Nora Jo.
Nora Jo previously worked as Training and Quality at Webhelp and Customer Service Representative at Webhelp. Nora Jo holds Bachelor'S Degree, Construction Engineering from Upc-Epseb.
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I am considered to have the passion, drive, knowledge and experience of not only training, but also knowledge and empathy, training individuals to work as a team, with a focus on revenue generation and client relationships, profile building and repeated support to advance an organisation's objectives and programmes. I am flexible and adaptable by nature and have had a wide range of roles and responsibilities which have provided me with considerable transferable skills whilst developing my core experience in customer service, coaching, e-learning and organizational skills. In my work experience I have led teams and managed outcomes that met the needs/wants of clients, stakeholders and partners.My career goals are focused on a job where my experience can be used to improve to ensure better sales and faster incident resolution, which will make a positive contribution to any organisation.
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Barcelona, Cataluña, España
Design, deliver and evaluate training for technical, process and soft skills. Continually monitorthe provision of training, evaluate quality, and develop training in response to evaluation.Provide development and learning opportunities to improve the team work.Create training materials and activities.
Barcelona, Catalonia, Spain
Customer service management.Handle chat, social media, emails, inbound and outbound calls for US, Canada, Mexico, UK,Spain and rest of english markets.Coach and shadowing for new agents to support customer service.Weekly report to management.
Lima, Peru
Technical training in customer service, tools and soft skills for 20 people for the initiative toopen new markets in Peru for this global brand.Identify areas of weakness in agents and feedback to Supervisor / Project Manager.
Barcelona, Catalonia, Spain
Responsible for customer success in an e-commerce company in different business areas such as cosmetics, health products, supplies, etc. Developing various tasks within the automotive customer service department such as: - Reception, management, and processing of direct orders from the customer - Management of customer portfolio orders B2B, custom stock.
Other employees you can reach at webhelp.com. View company contacts for 20338 employees →
Khalid Farhat
Colleague at WebhelpÉpinay-sur-Seine, Île-de-France, France, France
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TA
Tanzil Aifa
Colleague at WebhelpBen Arous, Tunisia, Tunisia
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Fatimazahra Amarir
Colleague at WebhelpMorocco, Morocco
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GG
Gihade Ghayat
Colleague at WebhelpKénitra Province, Rabat-Salé-Kénitra, Morocco, Morocco
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Fatmanur Altın
Colleague at WebhelpBeyoğlu, Istanbul, Türkiye, Turkey
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Simbongile Nutu
Colleague at WebhelpCity Of Cape Town, Western Cape, South Africa, South Africa
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YB
Yasmim Barros
Colleague at WebhelpSão Luís, Maranhão, Brazil, Brazil
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MI
Marah Issam
Colleague at WebhelpAmman, Amman, Jordan, Jordan
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JP
Juan Pablo Silva Linares
Colleague at WebhelpMedellín, Antioquia, Colombia, Colombia
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SD
Sophie Dang
Colleague at WebhelpGreater Paris Metropolitan Region, France
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Quick answers generated from the profile data available on this page.
Nora Jo works for Webhelp.
Nora Jo is listed as Training and quality at Webhelp at Webhelp.
Nora Jo is based in Barcelona, Catalonia, Spain while working with Webhelp.
Nora Jo has worked for Webhelp, Mango, and M2N Media.
Nora Jo's colleagues at Webhelp include Khalid Farhat, Tanzil Aifa, Fatimazahra Amarir, Gihade Ghayat, and Fatmanur Altın.
You can use AeroLeads to view verified contact signals for Nora Jo at Webhelp, including work email, phone, and LinkedIn data when available.
Nora Jo holds Bachelor'S Degree, Construction Engineering from Upc-Epseb.
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