Nora Ortega Email & Phone Number

Miami, Florida, United States

Miami/Fort Lauderdale Area

Responsible of custom-made cloud base Point of Sales (POS) software development life cycle based on Salesforce, to be deployed on EWC’s nationwide network (700+ centers). Oversee development, QA, UAT execution and delivery using an Agile approach (Jira/Confluence). Development included modification of Website and mobile applications (iOS and Android) to.

Hallandale Beach, FL

Oversee a team of 5 members to provide support on DOMO, EWC’s BI tool. Define and implement the support process and methodology. Mentor product analysts on requirement gathering, documentation and agile framework.

Miami/Coral Gables, Estados Unidos

Oversees execution and projects follow-up within Financial Sector on clients such as BBVA Bancomer Financial Group. Presale, sale, requirement gathering, business analysis and QA activities. Financial and administrative management support and reporting (SOW, invoicing). Mentoring of Jr PMs and performance review. Conflict resolution with clients. Team.

México, D.F.

Responsible of project execution, budget monitor and controlling. In charge of customer relationship management and reinforcement. Commercial and presale actions. Cost/Benefit analysis. Prepare executive presentations. Mentoring of team members to motivate and increase individual performance and set realistic goals to ensure their professional development..

Mexico, D.F.

Supervise project execution and follow-up to meet milestones, leading teams of technical specialists. Business requirement gathering and analysis. Change of Scope Management, impact analysis and customer negotiation. Executive status presentation and follow-up reports. Support on Cost/Benefit analysis. Identify new project opportunities. Coaching of team.

México

Client requirement gathering, analysis, design, development and implementation mainly for Web Applications based on Microsoft.NET Technologies. Control and follow-up for Web Applications maintenance (evolving and corrective) implementation, Web Application migration to new technologies and Data Base Model design based on Microsoft SQL Server. Experience in.

Boston, MA.

Requirement gathering, analysis, design, development, implementation, administration, maintenance, migration, upgrade and support of custom made Web Applications owned by Advent International, based on Microsoft technologies (.NET and SQL Server). Achievements: Migration of many applications to new technologies in order to keep up with technological.

México, D.F.

Network Administrator using Windows NT 4.0 and Exchange Server 5.5 y Exchange Server 5.5. Responsible for Information Security. Hardware and software technical support. Achievements: Personalized attention and support to multi-skilled business teams with multicultural background.

México, D..F.

Develop and implementation for ATM applications based on Visual Basic 6.0. Achievements: Overcome of challenges required to work and study at the same time.