National Client Operations Manager• As the National Client Operations Manager (COM), on the National Delivery Team, serviced National or Strategic accounts for DISYS that specifically operated with an MSP in place managing a Vendor Management System (VMS); Directly responsible for all aspects of Compliance and Delivery on all assigned accounts. • Developed relationships with assigned MSP’s of VMS Accounts as well as all additional departmental parties involved, including all Program Coordinators and/or Program Managers to ensure successful delivery of our process. • Drove the team initiative to stay above the recommended SLA submission requirements and metrics for each account. • Oversaw the submission of approved candidates for all requirements into the VMS system.• Traveled and set up meetings with respective MSP clients to ensure the account remained in good standing and to proactively develop and pipeline new business.

Burnett Staffing Specialists / Choice Staffing Services helping careers and companies grow in Texas since 1974. Award-winning service sets them apart. They are HUB certified and provide strong Texas market coverage from their offices in Houston, Austin, El Paso, San Antonio, and in Dallas, where they operate as Choice Staffing Services.Responsibilities included:• Ensured client contractual obligations/agreements were met• Managed a team of recruiters, specializing in Accounting, Legal, Sales, Marketing, LI, and Call Center. • Met with clients regularly to ensure service levels were being met and/or exceeded• Led daily and weekly meetings with team to maintain open communication and stay abreast of client needs• Established, built and maintained quality relationships with Dallas’ leading companies and candidates• Consulted with hiring managers of all levels to establish job descriptions, competitive salaries and manage expectations according to the job market.• Trained and developed staff, provided coaching, mentoring and motivating on a daily basis • Set goals for team of recruiters to achieve the level of progress necessary to meet deadlines and increase production and revenue• Instrumental in designing strategies that helped team work more effectively and efficiently • Developed candidate interest for available positions• Attended networking events on a regular basis such as, local community groups or professional associations to expand business presence and identify referrals for qualified candidates • Performed queries and searches on databases for qualified candidates, conducted interviews and selected top talent for open positions• Searched the internet job boards, and all social networking sites, including Blogs and other creative techniques to find qualified candidates• Identified target companies, user groups, professional associations which could lead to qualified candidates and potential business leads

StaffMark, a Top 20 US Staffing organization with revenues in excess of $800 million, was created through the formation of 6 regional acquisitions. I transitioned over from ITC Personnel and placed on-site at GTE (Texas/New Mexico- Rochelle), and would later become the On-site Manager for all bilingual staffing at the AT&T on-site.• Recruited high caliber employees in the areas of accounting, telecommunications, executive administrative positions, legal, Light Industrial, Call center, and Sales. • Sourced, identified, screened, scheduled, and interviewed candidates. • Educated the candidates regarding benefits and compensation and employee policies. • Identified candidates through, networking, referrals, Internet databases, and career fairs.• Managed GTE On-site and AT&T bilingual On-site• Worked directly with hiring managers and Human Resources to assess hiring needs