Technical Officer
Canberra, Australian Capital Territory, Australia
Core Responsibilities:-Provide high-quality and timely program support to teaching staff to facilitate student lessons in a dynamic, creative environment.-Coordinate the development and upload of course content using Moodle, providing students with multi-modal access to key learning material.-Drive a robust, continuous improvement-focused culture by identifying and implementing more efficient ways of working.-Hold a critical role in supporting departmental initiatives and projects through effective resource coordination, project administration and purchasing.-Coordinate the department’s procurement processes to ensure that key materials are readily available and that purchasing guidelines are met.- Facilitate regular maintenance on all equipment, ensuring that it remains in good working order for staff and students.- Respond to reports of broken equipment and conduct repairs and troubleshooting to resolve any moderate issues before escalating major failures for professional repair.- Undertake detailed research into key areas of focus for various learning units, to provide teaching staff with expert advice and information for translation into course material.- Establish and maintain strong vendor relationships to drive cost-effective procurement and sourcing strategies.- Advise students in relation to academic and administrative issues, ensuring a prompt and professional experience.- Perform monthly account reconciliations to finalise purchasing activity.