Nora Yotsov Email & Phone Number

Portland, Oregon Metropolitan Area

Portland, Oregon, United States

• Oversee staff of 45, in Emergency Management, Aviation Security, Security Badging, 9-1-1 Communication Center, Maintenance Operations Center and Paging and Information.• Redesigned and implemented the Emergency Operations Center (EOC) program recruiting 80 staff.• Managed EOC response for a variety of disasters including an active shooting event, winter snow and ice storm, wildfire smoke, planned events, emergency repatriation and the COVID-19 pandemic response, Build Back Better (B3) recovery.• Lead the design, implementation, and operation of the PDX Red Economy Lot mass vaccination site.• Currently managing the move to a new facility, co-location, and consolidation of 3 disparate call centers and integration of Response Operations.• Reorganized the 9-1-1 center for better span of control and technical efficiencies.• Develop, update, test and implement emergency plans, after action reports and improvement plans.• Maintain and analyze budgets, capital projects, labor management and negotiations, technologies, and contracts.• Conducted 7 exercises and 20 trainings in the year prior to COVID-19 pandemic.

Various

• Instructed AWR: 356 Community Planning for Disaster Recovery and AWR: 347 Climate Adaptation Planning for Emergency Management at various locations throughout United States.

Oregon City, Oregon, United States

• Developed overall program and curriculum for Clackamas County EOC.• Developed, planned and executed programs such as the EOC Academy, Evacuation/Re-Entry Planning, Incident Command System (ICS), Continuity of Operations (COOP), and National Incident Management System (NIMS).• Recruited, trained and managed a leadership team with staff of up to 115 paid and volunteer emergency response staff.• Developed and implemented plans such as Dam Failure, Evacuation, Seismic Bridge Priorities, Emergency Transportation Routes, Emergency Operations Plans (EOP), Mass Fatality, Employee Disaster Reporting (EDR) and Readily Deployable Content (RDC) innovating disaster response and recovery.• Maintained, tracked, analyzed, forecasted budgets related to special projects and grants.

Oregon City, Oregon, United States

• Worked as 9-1-1 fire and medical dispatcher.• Researched working cases for the District Attorney's office, as well as other investigators, law and fire agencies, media, and citizens.• Trained staff and produced evidence requests for ongoing investigations and media events.• Performed payroll, budgeting, billing, and other duties.

Various

• Oversaw all areas of ground operations, FAA regulations, contract negotiations, security, FIS (Immigration, Customs and Agriculture), control center at LAS, ORD and MSP.• Managed a staff of 70-130, daily operations with various vendors and governmental agencies.• Operational control of KLM-Dutch Airlines, KAC-Kuwait Airways and FI-Iceland Air.• Developed new reporting and auditing procedures to better understand and improve performance and delay factors.• Audited airline passenger, cargo, and security screening procedures to ensure compliance.• Worked at Las Vegas McCarran International Airport (LAS), Chicago O'Hare International Airport (ORD) and Minneapolis/St. Paul International Airport (MSP)

Las Vegas, Nv

• Project coordination including survey, mapping, excavation, plotting, recording, charting, analysis and inventory management.• Contracted under the DOE at the Nevada Test Site in Mercury, NV.