Assistant Practice Manager Experience -Manage day-to-day operations of the hospital as they related to clients, patients, employees, marketing and finances -Interview, train, and mentor staff to create a proficient hospital team -Facilitate management meetings to set business goals, protocols and define metrics -Direct staff meetings to communicate management directives and status updates on current projects -Organize and supervise the transition to electronic medical records while implementing a new hospital management software. This involved selecting the software, merging data, creating and troubleshooting new workflow protocols and training staff on the new software. -Develop and maintain mutually beneficial relationships with vendors -Created and manage a wellness program that drove excellent patient care while increasing hospital profits -Assist in all areas when necessary due to employee absence including extensive client communication, technical skills in the hospital, and receptionist duties -Researched, compiled data tracked and made action plans for Key Performance Indicators with the goal of 10 percent yearly growth -Serve as administrative assistant to the hospital ownerOasis Resort Experience Outpatient Nurse Experience -Client education on wellness and illness programs on the only AAHA accredited Veterinary hospital in Rutherford County -Running and interpreting routine lab tests Client Care Specialist Experience -Greeted clients , interpreted their needs, and prepared their charts accordingly -Answered phone calls in a profession manner and ensured the clients needs were met and exceeded -Received faxes and distributed them appropriately -Closed out appointments by making follow up appointments, ensuring clients understood medications and instructions, and handled payments for services rendered