Nora J. Maxwell Email & Phone Number

Chicago, Il, Us

San Francisco Bay Area

We enable working adults in the Bay Area to earn an accredited, job-relevant BA in as little as 2 years, and for less than $7,000 in average out-of-pocket cost.

- Managed and led entirely remote team of 5 program managers, 15 consultants, and 50+ clients with clients receiving offers from Cornell, UChicago, Princeton, Johns Hopkins, Stanford, and Yale- Collaborated with VP of Operations along with Product, Engineer, and Sales teams to quickly investigate and solve problems in dynamic and rapidly expanding startup company with network of over 600 consultants and employees- Ensured positive client experience and high retention/referral rates by proactively managing and growing client relationships through consistent, empathetic, and reliable communication channels - Utilized proprietary analytics tools to analyze over 100,000 data points from previous clients to inform the creation of an individualized, client-specific roadmap for each client- Exercised strong ability to multi-task and work cross-functionally in a dynamic environment while still certifying new hires- Developed and implemented onboarding materials and procedures proactively for new hires upon realizing ambiguity and gaps in existing resources

Northwestern University, Evanston, Il

- Planned an 8-day orientation backpacking trip in Minnesota with a $100,000+ budget for 100+ first-year Northwestern students and 40+ counselors by conducting the counselor selection process, onboarding new counselors, planning 11 routes on over 200 miles of trail, coordinating food purchasing and packaging, and organizing transportation and safety logistics for over 150 staff and students- Designed and taught a 3-month long weekly curriculum to prepare counselors to lead backpacking trip, organized Wilderness First Aid and CPR certification for all counselors- Recorded the lowest evacuation rate and highest positive participant levels in program history

Bahia Ballena, Uvita, Costa Rica

- Attracted online audience of 3.5K+ through analyzing page performance and creating content that performed better than 75% of posts on Facebook page for 3-month long social media campaign to announce international contest - Created content for multiple social media platforms for use by B Corporation sponsors including Patagonia, Indosole, United by Blue, and Klean Kanteen

- Filmed and edited 2 recipe and hack videos each month - Storyboarded, planned, and shot recipe and hack videos - Edited footage in post-production using Adobe Premiere

Upsilon Chapter, Evanston, Il

- Oversaw entirety of recruitment process of 400+ potential new members and onboarding of 30+ new members - Hosted recruitment workshops for chapter women including a Diversity and Inclusion workshop to increase Greek Life’s accessibility to all interested Northwestern women

- Designed slideshows, handouts, and infographics explaining various aspects of the adoptive process for prospective and current adoptive parents- Inputted and analyzed data using Microsoft Excel and company-specific database

Bachelor Of Science - Bs, Radio/Television/Film, Environmental Policy, French

Tourism And Island Systems: Assessment Of Sustainable Practices

Education record