• Manage research projects, from scoping through to completion, including managing and developing client relationships;• Manage daily a range of customer accounts and be the first point of contact for these accounts -ensuring that customer expectations are managed and fulfilled;• Undertake and oversee the design and development of quantitative and qualitative research instruments, telephone and in-person interviews, literature reviews, focus groups and data analysis;• Manage junior research staff and subcontractors as necessary to achieve project objectives, seeking best value at all times;• Produce insightful research reports with sophisticated and actionable advice to support clients in their decision-making

▪ Work in a team of international editors and discuss and contribute material▪ Search for new material, review suggestions or improve old material. ▪ Exchange about new submissions and decide about suggestions for essays & dossiers with the other editors. ▪ Produce essays, dossiers or creative content for Exploring Economics

▪ Write policy briefs for emerging and past socio-economic policies in Kosovo and the region and their legal, social and development implications; ▪ Author short monitoring articles and thorough analytical reports on government’s decision and parliamentary actions; ▪ Research field specific issues linked to economic and human development in Kosovo such as education, access to finance, capital investments, trade and so on;▪ Write project proposals and manage related activities▪ Advocate for the implementation of evidence based solutions for a variety of policies▪ Organize round table discussions▪ Prepare narrative donor reports▪ Participate in TV presentations and debates

▪ Facilitated the marketing and public relations department ▪ Wrote press releases and marketing content such as brochures, leaflets and information booklets;▪ Made radio and TV presentations▪ Interviewed key stakeholders in accountancy and auditing areas; ▪ Advertised upcoming events and interact with the society’s members via social media; ▪ Wrote monthly newsletters on the organization’s activities and tri-monthly and annual reports;▪ Translated accountancy and auditing related reports by major organizations in the field; ▪ Researched new practices and international standards in the financial world; ▪ Research the effect of professional education in members’ job attainment potential

• Wrote monthly newsletter, research and advocacy publications and press releases• Updated ICW Global website, social networks, and social media outlets• Interviewed regional leadership and reporting on the activities of our 10 regional networks• Researched on possible new communications strategies or practices for ICW Global• Outreached to other organizations, including about our website and publications• Translated messages in other languages and cross-culturally

Transparency and Accountability in Public Procurement Program (TAPP) • Researched and monitored public procurement in the Ministry of Infrastructure, Ministry of Health, and the Ministry of Agriculture, Forestry and Rural Development• Maintained and updated My Tender Web Portal and Facebook Page which serves as a reporting tool of the misuse of public money• Prepared reports of the collected information• Advocated for positive changes in public procurement in the three monitored ministries

• Researched on issues relating to access to justice in Kosovo• Helped to plan advocacy campaigns and round table discussions• Assisted on delivering financial reports

• Maintained CITRIX Database• Assisted Program officers in organizing governmental and business events • Assisted the Accounting Department generate financial reports• Recruited members and participants for different events• Researched companies and countries for investments

Academic Support Center (ASC)• Proofread student papers• Led grammar workshops on types of sentences and punctuation rules

• Recorded the purchases and sales of clients in the accounting books• Completed tax forms• Assisted in preparing end-of-the-year financial statements