Nora Johnson Email & Phone Number

San Diego, CA, US

San Diego, California, United States

Responsible for selling property and casualty policies, managing client accounts, ensuring policy compliance, and guiding clients through renewals and claims, while using historical qualitative data to improve business processes.

San Diego Metropolitan Area

On-site property manager at Liberty Station, responsible for ensuring compliance with community guidelines, managing vendors, coordinating property improvements, leading Board of Directors meetings, and overseeing a $4 million budget to maintain property aesthetics and safety.

San Diego Metropolitan Area

Managed daily food and beverage operations, supported banquet events, oversaw a point-of-sale system transition, ensured budget compliance, and improved beverage inventory processes through staff training and organization.

St Paul, Minnesota, United States

Oversaw operations and administration of a centrally located St. Paul coffeehouse, averaging $1,300 in daily sales, while fostering a collaborative work environment, driving annual profit growth through brand promotions, and maintaining organized records for administrative tasks.

Eagan, MN, United States

Member of the hotel’s opening management team. Managed the coffeeshop, lobby bar, sports lounge, and signature restaurant, leading a team of 30 while ensuring high standards of service, cleanliness, and guest relations.

Greater Boston Area

Directed daily operations for a 110-seat dining room, lobby bar, specialty bar, and in-room dining, while enhancing the point-of-sale system, tailoring service standards to the target market, and training managers in guest service recovery and union management.

Greater Boston Area

Managed a team of 50 associates in the restaurant, room service, and bar, overseeing daily operations, conducting weekly forecasts, schedules, and payroll, while implementing strategies to enhance departmental efficiency and uphold quality, service, and cleanliness standards.

Greater New York City Area

Promoted to Food & Beverage Manager after 4 months, assisted with hiring union employees, improved service quality and efficiency through hands-on leadership, created promotional materials for events, and increased profits by managing productivity and reducing labor costs.

Greater New York City Area

Supervised 20 front-of-house employees in a 100-seat hotel restaurant and bar, ensuring operational efficiency, superior service, and product quality. Also managed guest seating, product requisitions, scheduling, payroll, and inventories while maintaining compliance with New York City Local 6 Union regulations.

Denali National Park, AK

Started as a prep cook, ensuring consistent quality for breakfast, lunch, and dinner components, rotated through all line stations in an 80-seat restaurant, trained new employees, created lunch specials, and organized the storage area for better efficiency.

Greater Denver Area

Prepared food for brunch, lunch, and dinner, helped with sausage-making and meat curing, created charcuterie plates, and followed recipe and presentation standards.

Greater San Diego Area

Interacted with guests to customize breakfast items during Sunday Brunch, prepared dishes for lunch and dinner service, coordinated product requisitions with chefs, and cooked made-to-order items for the restaurant, bar, room service, and banquets.

Greater Denver Area

Filled ingredient and supply requisitions for Culinary and Baking classes, organized orders using the FIFO method, and managed front desk operations while assisting Chef Instructors and Teaching Assistants with various tasks.

Master Of Business Administration - Mba, 4.0

Bachelor’S Degree, Food Service Management, 3.88

Activities and Societies: Conentration in International Hospitality Operations Management, Collegiate DECAProvidence, Rhode Island

Study Abroad, International Hospitality Operations Management

Traveled to Southern Italy to study the European hospitality and tourism industries

Business/Managerial Economics

Studied abroad in Gothenburg, Sweden. Expanded cultural awareness and gained appreciation for global customs. Completed courses in.

Associate'S Degree, Culinary Arts, 3.83

Denver, Colorado