Nora Peralta Email & Phone Number

Fort Mill, Sc

Assisting the Senior Community to get the right Medicare plan to satisfy their needs.

Charlotte, North Carolina Area

Helping hispanic community to get a health plan that fit their needs.

Concord, Nc

Optum ( Former Connextions)Seasonal UHG CoachSeptember 2013 – February 2014 (1 year)ConcordSupervise a team of 22 Telesales agents.Motivate agents to keep their enthusiasm in delivering outstanding service.Guide them to learn how to identify sales opportunities and overcome objections.Assist them in develop selling, negotiation and closing skills. Help them to reach their goals.Create an excellent team work environment.Identify prospect needs and sales opportunities, overcome objections, and educate the prospects on Medicare plans offered by UHG.Demonstrate strong selling, negotiation and closing skills. Ability to visualize and provide the ideal customer experience in delivering outstanding service to the customer.Assist in developing leads that will increase business and customer retention.

Seek out new clients and develop clientele by networking to find new customer and generate list of prospecting clientsInterview prospective clients to obtain data about their financial resources and needs, the physical condition of the person to be insured, and to discuss any existing coverageExplain features, advantages and disadvantages of various policies to promote sales of insurance plansCalculate premiums and establish payments methodsEnsure the policy requirements are fulfilled, including any necessary medical examination and the complexion of the appropriate formsPerform administrative tasks, such as maintaining record and handle policy renewalsAttend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistants in developing new accounts.

Develops prospects by networking, referral leads, and other sourcesContact prospective customers to present information on available servicesDetermine customers' financial services needs and prepare proposal to sell servicesAttend sales and trade meeting to develop new business prospects

Part time Sales Life Insurance policies

B. S, Business/Management

English, General Education, and Continuing Education

Education record

English & General Education