Director, External Communications And Social Media
Responsible for external communications, including the development and implementation of media relations plans. Created strategies to increase promotion of thought leadership in relevant trade publications and general media, working to unify stories and messages across multiple social media platforms and content hubs including national and trade placements. Responsibilities include management of vendor/agency relations. Counsel senior and mid-level executives on external messaging and presentations to customers, business partners and internal associates, in order to help create a consistent voice across business units. Content includes merger and acquisition information, issues analysis and messaging, crisis communications and change management.Development of corporate website content and information architecture that helped to bring diverse business units under one banner as a step to a more integrated view to current and potential customers, as well as prospective associates. Collaborate with marketing leads at business units to create external communications plans that reinforce their business objectives, including securing speaker engagements at industry conferences, presentation development and bylined article placement.Align communications programs to help stakeholders embrace change with acquisitions and divestitures, supporting the business strategy. Develop materials supporting communication plans.Collaborate with government affairs and marketing teams to develop strategic plans around current policies and issues, including grass-roots advocacy campaigns.Past responsibilities include internal communications, strategy for diversity and inclusion communications; and content and maintenance of corporate intranet.