Ensure outstanding customer care at all times.Build strong relationships and liaise with all other department's, especially housekeeping,reservations etc.Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.Ensures safety by following guest check in and security procedures.

Welcome and greet guests.Register and check guests in.Compute all guest billings, accurately post charges to guest rooms and house accounts.Uses suggestive selling techniques to sell different programs.Close guest accounts and check guests out.