Nora V. Email & Phone Number

Scottsdale, Arizona, United States

Leading a team of 16 creatives—including Graphic Designers, Illustrators, Presentation Designers, and Motion Graphics Specialists—I ensure the seamless delivery of high-quality creative work for 95+ customers. Serving as the primary liaison between cross-functional teams, I drive timely delivery, uphold quality standards, and foster customer satisfaction. This role blends graphic design and team leadership—my professional passions—enabling me to lead with strategic coordination, empower talent, and implement process improvements aligned with Design Pickle's commitment to excellence and exceptional service.Key responsibilities include distributing workloads across the creative team, evaluating output quality, resolving customer concerns, analyzing customer activity trends, generating daily and weekly performance reports, monitoring key metrics and service level standards, and refining processes to enhance team performance and the overall customer experience, ensuring continuous improvement and increased productivity.

Scottsdale, Arizona, United States

Graphic and Presentation DesignerIdentify and understand customers' design requirements to create diverse printed and digital graphic design materials.Direct contact with international clients to understand and conceptualize needs through brand guidelines and instructions in order to create top-quality graphics. Working and communicating with the team in an international and fast-paced environment to ensure productivity and performance.

Mexico

Branding and Social Media Strategy Specialist.I’m a graphic designer for small and medium businesses who look to stand out in the market. Focused on creating visually appealing and functional branding, product photography, illustration and social media strategy.

Puebla, Mexico

Design for digital and printed media. Photo editing. Animation. Video editing.

Tampico, Tamaulipas, Mexico

Internship focused on social media content design as well as illustrations for a variety of businesses and projects in Tampico/Madero, Tamaulipas, MX.

Tampico, Tamaulipas, Mexico

Design for promotional materials (banners, t-shirts with custom illustrations/graphics, pop-sockets, posters), logo for events, product photography, social media posts, video editing, web media such as banners and products. Website management through CMS.

Tampico, Tamaulipas, Mexico

- Responsible for the evening shift. Managed any B2C transactions. · Responsible for Customer Service at Front Desk + Online (via email and website).· Tracking and reporting customer’s preferences as well as recurring requests to make sure enough stock availability, ensuring their needs and expectations were met in time and with utmost quality. · Keeping track of membership plans, customer's payment dates and services. · Project and Event Management. · Stock Management both in-store and online as well as tracking and reporting sales and transactions. · Training program and workshop creation for new hires. · Daily, weekly and monthly task management and coordination for the team.