• Working with APAC Sales VP and Country Managers to build Sales Operations mechanisms from 0 to 1, provided more visibility to Global and regional cross teams. • Trusted business advisory for APAC VP focusing on Strategy plan and sales velocity acceleration to dive more incremental.

Working with APJ Director as trusted business advisor to focus on business strategy planning, meanwhile building a scalable and repeatable Sales Ops mechanisms. Drive Partner ecosystem that delivers successful customer solutions and services for strategic accounts and penetrates the enterprise and untapped markets globally. • APJ Partner GTM programs e2e plan, design and execution. e.g. Account penetration plan for different GTM, Reseller Profitability Business Model, Solution Selling OOTB (out-of-the-box).• Marketing trends and competitor business analysis for long term business planning and business model granularity execution plan in region.• Partner onboarding and enablement to build Partner capability for value proposition as an extension of internal Partner team.• Commercial solution trusted business advisor for top strategic or complex deals and accounts including SI/ISV and Global deals.

Working with APOC Sales and Partners for business operations from the perspective of newmarket and company strategy and initiatives planning, design, executions, and implementationto help with accelerate, simplify and prioritize business process in the business transformationjourney and anchor Partners in the ecosystem to Microsoft capabilities.Partner Strategy, Enablement, Compliance and Operations Excellence• Marketing business insights and data driven analysis (e.g., Partner First Pass Yield, PartnerQueries) by leveraging COSMIC and Power BI for business model design/improvement, orderaccuracy/linearity, and Post-mortem analysis to share with internal and external Partners.• Strategic partner management & interaction to accelerate adoption of cloud selling motions.• Providing Licensing program & policy subject matter expertise to help partners to transactcompliantly & influencing future capability design to provide excellent partner experience.• Developing readiness plans to be delivered through a community model, including adoption& usage of self-serve tools to consume content.Partnership with SMC/OCP to drive Partner transformation.• Drive Partner transformation from 3 perspectives of: Program (SI/ISV), New Commerce(project v-Team with cross functions), Co-sell (system transformation and adoption in PartnerCenter for joint deals).• Enrich partner portfolio (Ops readiness, Compliance, Partner Lifecycle Management) with keyMicrosoft innovations and deliver Partner enablement.• Accelerate Partner scale by success Partner Community Call, showcase influencing andbusiness model co-design/workshop.• White Glove support for key Strategic Partners (leveraging Global Top Partner support model)

Worked with General Manager and functional key stakeholders for the GCR new fiscal year and long-term business model design base on sights on marketing tending and historical data driven analysis to for business transformation.Business Planning and Development- Marketing trending and industry business analysis to come up with GCR long term business planning in terms of business model, account segmentation, route to market, headcount, regional and partner ecosystem planning-Global strategy and initiatives regional landing and implementation to accelerate and simplify business processing-Go Global/Go China/Greater Bay Area business model design, engagement and execution-China Cloud business landing and processing set up from the perspective of Operations, Programs and Incentives-General Manager business review business insights and justification Sales Operations Projects-Topline, Quota, Headcount, expense budget, incentive Ops planning and Sales achievement-Account Segmentation/hierarchy and data hygiene-Global Policy execution and Process government-Business Intelligent Tools Sales enablement and enhancement

Business Executive with years of experience in Business Operations, Financial Planning & Reporting, Forecasting, Projected Financial Statements, Executive Scorecards, Business Partnering, Sales & Operations Planning, Management Accounting, Business Analysis and Financial Management.Also manage the customer relationship management tool (SalesForce.com), drive sales discipline and usage of the tool for accurate forecasting and decision- making. Lead system enhancements and implement improvements to cater to business and process changes within the GCG region. Works closely with the sales organization and internal business areas to identify and prioritize operational changes and improvements related to order fulfillment, sales management and business reporting. Reports to the APAC Sales Operations Senior Director.Business Support - Sales strategy and engagement model creation and adoption - Business Planning, Forecasting and Performance Analytics - Financial design Models for Geo Expansion / Route to Market Strategies - Quarterly Business Review Materials and Comments - Sales Incentive Structure and Policy Governance - Regional Process Definition, Refinement and Governance around Sales Forecasting, Reporting - Regional execution of Global policies, processes and procedures -Business Partner to GCG Sales Management for any operational planning related matters- Facilitation of interlock meetings around product and route for Global and field -Automation and Shared Services related projects for Global and GCG Tools and Process Management and Improvement -Effectively manage and drive initiatives to maintain data quality in CRM tool so as to drive identification and distribution of Customer Data and renewal leads to relevant sales functions as well as accurate forecasting and pipeline management
Chief of Staff

Business Executive with years of experience in Business Operations, Financial Planning & Reporting, Forecasting, Projected Financial Statements, Executive Scorecards, Business Partnering, Sales & Operations Planning, Management Accounting, Business Analysis and Financial Management.Also manage the customer relationship management tool (SalesForce.com), drive sales discipline and usage of the tool for accurate forecasting and decision- making. Lead system enhancements and implement improvements to cater to business and process changes within the GCG region. Works closely with the sales organization and internal business areas to identify and prioritize operational changes and improvements related to order fulfillment, sales management and business reporting. Reports to the APAC Sales Operations Senior Director.Business Support- Business Planning- Sales Forecasting- Business Performance Analytics- Financial Models for Geo Expansion / Route to Market Strategies- Quarterly Business Review Materials- Sales Plan designs- Sales Incentive Structure- Bookings Policy Governance- Regional Process Definition, Refinement and Governance around Sales Forecasting, Reporting & Incentive Administration- Regional execution of Global policies, processes and procedures- Business Partner to GCG Sales Management for any operational planning related matters- Facilitation of interlock meetings around product, route etc between GCG and APAC sales management teams- Automation and Shared Services related projects for Global and GCGProcess Improvement -Primary ownership for customer relationship management tool for GCG -Effectively manage and drive initiatives to maintain data quality in CRM tool so as to drive identification and distribution of Customer Data and renewal leads to relevant sales functions as well as accurate forecasting and pipeline management -Co-ordinate with key functions, for core processes related to order management and lead-to-cash workflow

Planning, Forecasting, and Sales Strategic Analytics*Long / short term planning*Sales forecasting*Sales Strategic analytics to help with the regional business growth (Account/Industry/BU/...)Sales Performance Management*Commission: Quota assignment and achievement calculation*Sales Incentive program*Partner Incentive programSales Process and Tools *SFDC enhancement, UAT, implement delivery*Partner on boarding / enablementTeam Management*Team build up and grow up;*Consider in multiple ways to effectively address problem and implements those which add greatest value, execute tasks required to have team support for day-to-day business operations functionsCross Functional Activities*Provide support for cross functional requirements, both internal and external sales ops

Planning, Forecasting, and Sales Strategic Analytics*Long / short term planning*Sales forecasting*Sales Strategic analytics to help with the regional business growth (Account/Industry/BU/...)Sales Performance Management*Commission: Quota assignment and achievement calculation*Sales Incentive program*Partner Incentive programSales Process and Tools *SFDC enhancement, UAT, implement delivery*Partner on boarding / enablementOrder Management and Customer Services*Order verification and special bid;*Customer Services cases follow up and analysis;Cross Functional Activities*Provide support for cross functional requirements, both internal and external sales ops

A tele-communication company, I worked as the Senior sales operation specialist for Asia sales business forecast and actual analysis The main responsibilities is as per below: Sales forecast and big deals tracking: * Weekly pipeline report analysis: Provide pipeline report to Mgrs and attend their review meeting; * Provide other various reports by weekly or monthly or quarterly; * Name Account list guide and management and analysis reports; *Define the compensation plan information with their Mgrs. Such as their Plan Type, Split, Geography, Credit basis, and detail Quota Number; * Sales contract profit review; * Big deal tracking; Sales actual performance rules and analysis:* Sales Comp plan analysis and Quota set up; * Sales commission and bonus calculation as well as mgt report tie out; * Sales performance analysis by product and by stack ranking; Trainings and Communications: * Deliver training to sales team about forecast in system and actual report credit rules * Help to prepare the supporting document for SCRB meeting for sales Sales Tools: * A: OSP System: For sales forecast pipeline report; * B: Truecomp System: For sales commission credit report;

I worked at FP&A Department, and focused on GCG Region. The main responsibility is as per below: * Weekly sales report both for individual sales' commission and booking revenue* Actual and pipeline consolidation for CM and DM weekly review and report to APJ * Distributed Benefit Report monthly to APJ and fringe rate calculation* T&E stack ranking and cost per head analysis* Sales performance stack ranking* Distribution stack ranking* Booking linearity analysis* Check list and water flow analysis* Forecast, plan and variance analysis* Deep discount analysis* Sell-in and Sell-thru inventory report to HQ* Cash flow report* Others biz report