Sara Norberg is a Data Governance & Quality Leader at Santander Nordics. She possess expertise in sales coaching, windows, customer service, powerpoint, teaching and 21 more skills. She is proficient in Svenska and Engelska. Colleagues describe her as "Sara är en otroligt ambitiös och driven person med en empati och nyfikenhet på människor i hennes omgivning. Genom att vara inkluderande, engagerande och närvarande skapar hon starka relationer och högpresterande team som bygger på tillit, samarbete och ömsesidig respekt."
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Data Governance & Quality LeaderSantander Nordics Jul 2024 - PresentSolna, Stockholms Län, Sverige -
Observer - Employee Representative In The Board Of DirectorsSantander Consumer Bank - Nordics Mar 2023 - Present
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Scrum MasterSantander Nordics Feb 2024 - Jul 2024Solna, Stockholm, SverigeScrum Master in Data Management
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Privacy & Data Governance AnalystSantander Consumer Bank - Nordics Sep 2022 - Feb 2024Solna, Stockholm, Sverige- Collaborate with cross-functional teams to develop and implement data governance frameworks, ensuring compliance with regulatory requirements and industry best practices- Creating data inventory and mapping for the organization in collaboration with data owners- Ensuring that appropriate data protection & data quality controls are in place.
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Employee Representative In The Board Of DirectorsSantander Consumer Bank - Nordics Mar 2021 - Feb 2023Solna, Stockholm, Sverige
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Non-Financial Risk AdvisorSantander Consumer Bank - Nordics Jan 2018 - Sep 2022Solna, Stockholms Län, SverigeNon-Financial risk advisor in the 2nd line of defense with tasks such as;• Support and challenge 1 LoD in OP risk reporting and mitigating actions• Facilitate, support and challenge the 1 LoD in Non-Financial risk activities as Scenario Analysis, ICM implementation, RCSA, Metrics• Monthly meetings with senior management to highlight the current risks in their corresponding areas of responsibility
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Deputy - Employee Representative In The Board Of DirectorsSantander Consumer Bank - Nordics Mar 2020 - Feb 2021
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Manager Customer ServiceSantander Consumer Bank - Nordics Feb 2015 - Jan 2018Stockholm, Sverige• Line manager supporting 24 employees with sales & service coaching and individual development plans• Responsible for implementing and lead the team through new requirements, processes and reorganizations (e.g. GE Money Bank merge with Santander Consumer Bank)• Coordination with other managers to drive and implement continuous operational improvements
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Work Leader & Sales Coach At Customer Sales Team Inbound/OutboundGe Money Bank Nordics May 2014 - Jan 2015Stockholm, Sverige• Coaching in sales & service for incoming customer service support and outbound sales for part-time employees (students)• Planning and execution of sales campaigns
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Frontline Associate At Collections & Fraud InvestigatorSantander Consumer Bank Oct 2013 - Apr 2014Stockholm, Sverige• Call center support for collections customers• Monitoring and prevention of frauds (mainly card transaction frauds) • Reporting to authorities (FIPO)
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Frontline Associate At Customer SalesSantander Consumer Bank Jul 2013 - Oct 2013
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Frontline Associate ConsultantAcademic Work Dec 2012 - Jun 2013Consultant working at GE Money Bank with Customer Service -
SalesTelenor Sverige Ab Jul 2012 - Nov 2012Phones and plans -
Vet AssistantÅre Veterinärerna Jan 2012 - May 2012Åre
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AdministratorLeaseplan Mar 2011 - Jan 2012Solna, Stockholm, SverigeAdministrator at operations -
SalesCarlings Ab Aug 2009 - Jan 2012Stockholm, SverigeClothes
Sara Norberg Skills
Sara Norberg Education Details
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Företagsekonomi/Data Och Systemvetenskap -
Stockholms UniversitetPraktisk Retorik -
Stockholms UniversitetSpanska Grundkurs
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Vreta Gymnasiet
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Data & Systemvetenskap
Frequently Asked Questions about Sara Norberg
What company does Sara Norberg work for?
Sara Norberg works for Santander Nordics
What is Sara Norberg's role at the current company?
Sara Norberg's current role is Data Governance & Quality Leader.
What schools did Sara Norberg attend?
Sara Norberg attended Stockholms Universitet, Stockholms Universitet, Stockholms Universitet, Vreta Gymnasiet, Stockholms Universitet.
What are some of Sara Norberg's interests?
Sara Norberg has interest in Resor, Children, Slalom, Poverty Alleviation, Sälj, Träning Och Hälsa, Ledarskap, Äventyr, Human Rights, Animal Welfare.
What skills is Sara Norberg known for?
Sara Norberg has skills like Sales Coaching, Windows, Customer Service, Powerpoint, Teaching, Public Speaking, Kaizen Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, English, Outlook.
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Sara Norberg
Greater Stockholm Metropolitan Area -
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