Messenger Marketing Specialist
Cluj-Napoca, Cluj, Romania
🔴 As a member of the company, my primary responsibility was to ensure the satisfaction of my clients by providing support for their chatbot. To accomplish this, I utilized Manychat to automate communication through Email, Facebook Messenger, Instagram, and WhatsApp. In order to effectively serve my clients, I had to be adaptable and tailor my approach to each individual client. This often included planning complete marketing funnels, including the development of Facebook Ads, basic graphic design, and ultimately leading to conversions on the client's website or within the chatbot itself.As a member of DigitalHelp I:🤖 Ensured client satisfaction through chatbot servicing🤖 Utilized Manychat to automate email, Facebook Messenger, Instagram, and WhatsApp messages🤖 Adapted to individual client needs🤖 Maintained positive relationships with clients through scheduled meetings or messaging🤖 Utilized advanced features of Manychat🤖 Created marketing, customer support, and sales funnels with chatbot automations🤖 Automated processes using Zapier or Integromat🤖 Wrote and optimized messenger marketing copy to guide users through the funnel🤖 Automated customer chat responses for clients🤖 Created and implemented campaigns to increase revenue for clients