As the Center Head at Global Gateways, I oversee the operations and management. With over 10 years of experience in the industry, I have developed strong skills in front office, recruitment, training, and leadership, as well as a passion for delivering memorable guest experiences.I hold an MBA in International Hospitality from IMI Switzerland, and I am fluent in German, which enables me to communicate effectively with diverse customers and partners. I am also adept at working under pressure, meeting deadlines, and collaborating with staff members at all levels. My goal is to continue to grow and excel in the hospitality sector, while contributing to the success and reputation of Global Gateways.