Norbert Nowak Email & Phone Number

Gdańsk, Pl

Wrocław, Dolnośląskie, Poland

Wrocław, Woj. Dolnośląskie, Polska

- Leading multiple Front End Project Teams- Cooperation with Product Owners, Scrum Masters and Development Teams- Support with launching new projects- Closely cooperate with key stakeholders and sales- People development and coaching- Motivation of Team Members- Taking a part in Recruitment process- Managing salary structure- Managing projects’ budget

Wrocław, Woj. Dolnośląskie, Polska

Mobile Applications- Leading team work using the Scrum methodology- Cooperation with Product Owners and Development Teams- Closely cooperate with key stakeholders- Monitor and report on state of epics being handled in the team- Facilitate all Scrum Ceremonies- Define and bring continuous improvement to roll out plan and all phases of execution of project epics- Remove impediments for team members- Challenge the team members on planning- and risk related… Show more Mobile Applications- Leading team work using the Scrum methodology- Cooperation with Product Owners and Development Teams- Closely cooperate with key stakeholders- Monitor and report on state of epics being handled in the team- Facilitate all Scrum Ceremonies- Define and bring continuous improvement to roll out plan and all phases of execution of project epics- Remove impediments for team members- Challenge the team members on planning- and risk related topics- Improving communication, working on continuous improvement of productivity- Recommending changes and improvements in the Agile (Continuous Improvement) environment- Cooperating with UX/UI Designers Show less

Wrocław, Woj. Dolnośląskie, Polska

Music production - Electronic/pop music Portfolio: http://www.soundcloud.com/sonnisofficialhttp://www.soundcloud.com/sceletonSound engineer - Mixing & Mastering Very good knowledge of most popular music, mixing, mastering tools: DAWs / hardware / software / VST & Rack Extension plugins- Reason version 2.5-12- Ableton- Cubase- Presonus Studio One- Logic Pro- Izotope Ozone- other mix & mastering toolsKnowledge and ability to work on… Show more Music production - Electronic/pop music Portfolio: http://www.soundcloud.com/sonnisofficialhttp://www.soundcloud.com/sceletonSound engineer - Mixing & Mastering Very good knowledge of most popular music, mixing, mastering tools: DAWs / hardware / software / VST & Rack Extension plugins- Reason version 2.5-12- Ableton- Cubase- Presonus Studio One- Logic Pro- Izotope Ozone- other mix & mastering toolsKnowledge and ability to work on multiple plug-ins VST, VSTi and Hardware: including TCElectronics PowerCore, UAD-1, UAD-2, Manley Massive Passive Stereo Tube EQ, Manley Stereo Variable Mu Limiter/Compressor, SPL Tube Vitalizer, L2 UltramaximizerOne of the contest winners Remix contest David Bas feat. Nick Sinclair - "Love The Music" (2007)Contest Winner Remix contest of track CJ Stone - "Storm" (2006)Creator of Jingles for "GRA" Radio Station in Toruń Contract work (2011)Creator a half-hour radio show for WOLA Sp. z o. o. Contract work (2010r.)Creator of movie which promote 15th Command Support Brigade in Sieradz Contract work (2008r.)Tentramade Music Label - Produceer, Sound engineer (Mixing, Mastering) (October 2009 – June 2011) Show less

Wrocław, Woj. Dolnośląskie, Polska

Support in main areas - UNIX path:- Upskilling, Internal Academy, roadmaps and education paths- External education- workload planning, strategy- Knowledge database and knowledge sharing within the teams- Best practices- Outage avoidance and other important communication- BPO, Automations- Critsit support- Senior Management supportUnix Pipeline Owner Role:- Internal and external recruitment support for the Center

Wroclaw, Lower Silesian District, Poland

- People management- Performance management- People development and coaching- High performance leadership and culture- Motivation of team members- Selection of new team members- Retention and attrition management- Manage salary structure- Vacation planning- Attendance and shift management, planning and evidence- Develop and implement an “end-to-end-HR-process”- Foster teamwork and inclusion among all employees - across locations, cultures and… Show more - People management- Performance management- People development and coaching- High performance leadership and culture- Motivation of team members- Selection of new team members- Retention and attrition management- Manage salary structure- Vacation planning- Attendance and shift management, planning and evidence- Develop and implement an “end-to-end-HR-process”- Foster teamwork and inclusion among all employees - across locations, cultures and geographies- promote IBM's values- Cost take-out initiatives and cost saving- Perform weekly controls over the accuracy, timeliness and completeness of the costs delivery to the clients in the team- IT Security and Business Control as defined in Services Statement of Work- Services Delivery Processes- Client Innovation Center procedures and instructions- Labour code and other legal requirements- Health and safety- Compliance reporting and evidence- Taking part in recruitment process and educating new employees according to agreed plan- Support in proactive way and actively participate on overall Client Innovation Center Poland initiatives Show less

Wroclaw, Lower Silesian District, Poland

- delivering updates about changes in the team, roles, processes, procedures- acting as a first escalation point for issues- ensuring proper communication and cooperation with FLM, within the team, cross-teams- directly participating in solving of complex problems and demonstrating seniority and expertise- provide directions and advice to other colleagues when appropriate- control service quality and drive corrective actions, when appropriate- drive, implement and… Show more - delivering updates about changes in the team, roles, processes, procedures- acting as a first escalation point for issues- ensuring proper communication and cooperation with FLM, within the team, cross-teams- directly participating in solving of complex problems and demonstrating seniority and expertise- provide directions and advice to other colleagues when appropriate- control service quality and drive corrective actions, when appropriate- drive, implement and execute innovations to optimize current task realization- build and maintain knowledge management within the team- taking part in recruitment and supporting in newcomers on-boarding- supporting administrative tasks (different ad hoc requests)- demonstrating high performance culture and personal dedication- with cooperation of other team members, monitoring overall climate and managing positive atmosphere and cooperation in the team- resolving problems and conflicts- supporting evaluation of individual's performance by giving appropriate feedback to manager, recognizing good performance- encouraging employees initiatives, motivating employees- manage, coordinate new projects Show less

Wrocław, Woj. Dolnośląskie, Polska

- delivering updates about changes in the team, roles, processes, procedures- acting as a first escalation point for issues- ensuring proper communication and cooperation with FLM, within the team, cross-teams- directly participating in solving of complex problems and demonstrating seniority and expertise- provide directions and advice to other colleagues when appropriate- control service quality and drive corrective actions, when appropriate- drive, implement and… Show more - delivering updates about changes in the team, roles, processes, procedures- acting as a first escalation point for issues- ensuring proper communication and cooperation with FLM, within the team, cross-teams- directly participating in solving of complex problems and demonstrating seniority and expertise- provide directions and advice to other colleagues when appropriate- control service quality and drive corrective actions, when appropriate- drive, implement and execute innovations to optimize current task realization- build and maintain knowledge management within the team- taking part in recruitment and supporting in newcomers on-boarding- supporting administrative tasks (different ad hoc requests)- demonstrating high performance culture and personal dedication- with cooperation of other team members, monitoring overall climate and managing positive atmosphere and cooperation in the team- resolving problems and conflicts- supporting evaluation of individual's performance by giving appropriate feedback to manager, recognizing good performance- encouraging employees initiatives, motivating employees- manage, coordinate new projects Show less

Wrocław, Woj. Dolnośląskie, Polska

- Ensure high quality of service delivery- Documentation gaps analyze- Responsible for achieving Service Operational and Level Agreements from Contracts- Create defect prevention investigations and manages the investigation lifecycle- Identification of proactive investigations- Documentation of investigation and implementation plans to resolve issue- Defect Prevention and Root Cause Analysis Process owner within account- Incident/Problem/Change Management Process… Show more - Ensure high quality of service delivery- Documentation gaps analyze- Responsible for achieving Service Operational and Level Agreements from Contracts- Create defect prevention investigations and manages the investigation lifecycle- Identification of proactive investigations- Documentation of investigation and implementation plans to resolve issue- Defect Prevention and Root Cause Analysis Process owner within account- Incident/Problem/Change Management Process owner within account- Preparation of daily & weekly metrics and status of Defect Prevention Process- Drive continuous quality improvement programme- Ensure weekly scorecards related to quality indexes (KPI) are correct and accurate- Analyze and interpret business data and provides in-depth analysis in identifying problems and performance exposures with alternative solutions/recommendations which can be taken to management/customers- Engage with the account teams and clients to enhance the effectiveness of solutions and to increase the awareness of proactive quality improvements- Conduct statistical analysis on metrics and communicate findings (positive/negative) with First Line Manager- Conduct account level analysis for proactive defect prevention (e.g., ticket trends, ticket categories)- Determine if any solutions can be implemented and/or applicable to other accounts, teams or centers Show less

Wrocław, Woj. Dolnośląskie, Polska

- Alert Management- Incident Ticket Management - creation and routing tickets to propper support groups- Validating severity/priority classification of the problem- Preparation of daily status reports- Escalation initiating and tracking- Perform basic problem determination on system and components- Restart failing components as part of 1st level administration (OS, hardware & applications)- Performing Wintel/Unix/AIX 1st level procedures - Performing production… Show more - Alert Management- Incident Ticket Management - creation and routing tickets to propper support groups- Validating severity/priority classification of the problem- Preparation of daily status reports- Escalation initiating and tracking- Perform basic problem determination on system and components- Restart failing components as part of 1st level administration (OS, hardware & applications)- Performing Wintel/Unix/AIX 1st level procedures - Performing production checks- Provide operational status- Workload dispatching on shift - organize the shift and distribute the workload, team's performance coordination Show less

Sieradz

Engineer’S Degree, Computer Systems Networking And Telecommunications

Thesis: "Methods of Sound Data Compression – Comparison of different standards"

Piano Class