Delivering IT Strategy, IT Quality Assurance, Business Process Management and Process Automation Services.

We provide Consulting and Advisory Services for domestic and international customers in Information Technology with the following focus areas: • CIO Advisory and Career Management• Strategy and Execution of Digital Transformation and Transition• Sourcing and Implementation of new operating models• Project Management, Product Management, Governance• Infrastructure and Operations, Outsourcing, Digital Workplace Management

Created Workforce 360 to bring together all the products our workforce needs to be successful, efficient and engaged when working in the Nestlé ecosystem. Improved collaboration and communication to evolve towards faster and more agile ways of working. Continuous improvement towards the ultimate user experience with a receiver centric view, understanding their pain points, needs and journeys. Workforce 360 consists of five major product groups such as Connectivity, Voice and Conferencing, Collaboration, Content & Portal Services, Workforce Devices, Workforce Engagement Services, Customer Care, supported by Business Relationship Management as well as transversal roles.

Delivered and managed IT Solutions and Services end-to-end to Nestlé Business Units, End-Users, Affiliates and Business Partners along the value chain of IT from concept to retire. Led the Data Center Renovation, Hybrid Cloud and SAP HANA Infrastructure implementation. Implemented Windows 10, Skype for Business, Office 365 in the Nestlé Group.

Implemented first Global Shared Service IT Infrastructure and Operations Unit for the Nestlé Group. Built a team of talents managing IT infrastructure around the world in a following the sun operating model. Outsourced routine tasks and invested in renovation and innovation of global IT Services.

Global Business Excellence Manager for Nestlé in Germany and Austria. Business Process renovation, Standardization of Processes, Systems and Data. Managed the implementation of the SAP template for Nestlé Waters, Healthcare, Petcare and Icecream in Germany.

Global Business Excellence IS/IT Director in Germany and Austria. Managed the preparation and readiness of the IS/IT infrastructure for the SAP template implementation in Germany and Austria.

Accountable for the Market IS/IT Solutions and Services.

Accountable for SAP and non-SAP Application landscape at Nestlé Germany.