Norbert Y.

Norbert Y. Email and Phone Number

Operations Lead at CAERUS MARKETING GROUP @ CAERUS MARKETING GROUP
Norbert Y.'s Location
Calabarzon, Philippines, Philippines
About Norbert Y.

I am a dynamic professional with expertise in operations and project management, technical writing, and customer service. My ability to lead teams, optimize processes, and deliver high-quality written content sets me apart. Services I provide include:1. Operations Management: Directing daily operations, enhancing processes, and ensuring project progression.2. Technical Writing: Crafting academic papers, and research materials, and providing comprehensive support for thesis writing, dissertations, and coursework.3. Customer Service: Acting as a primary contact for members, addressing inquiries, resolving issues promptly, and ensuring seamless prescription fulfillment.What makes me stand out is my diverse skill set, attention to detail, commitment to quality, and ability to collaborate effectively across different sectors and teams.

Norbert Y.'s Current Company Details
CAERUS MARKETING GROUP

Caerus Marketing Group

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Operations Lead at CAERUS MARKETING GROUP
Norbert Y. Work Experience Details
  • Caerus Marketing Group
    Operations Lead
    Caerus Marketing Group Aug 2021 - Present
    Irvine, California, United States
    View
  • Caerus Marketing Group
    Lead Project Coordinator
    Caerus Marketing Group Aug 2018 - Aug 2021
    o Overseeing the day-to-day activities of the sales operations teams and provide direction to various project tasks.o Coordinating work progress and project development with the Project Managers and other departments.o Supervising the sales operations team including monitoring of 25 administrativespecialists; ensuring that all relayed projects meet the quality and accuracy expectations.o Working closely with the Product Development and IT/Engineering team in building and enhancing the web-based portals created as part of the digital products for clients.
  • Caerus Marketing Group
    Project Coordinator
    Caerus Marketing Group Jan 2017 - Aug 2021
    Working closely with the Project Managers in overseeing the various areas of operation such as Chat Support, Email Support, Support Desk, and task management.
  • Ygc Writing Solutions
    Co-Founder
    Ygc Writing Solutions Apr 2014 - Present
    Manila, Philippines
    Offers offshore writing solutions for academic, professional, business, SEO, web content, marketing, Social media, transcription, and research.
  • Freelance Technical Writer
    Academic Writer, Researcher And Editor
    Freelance Technical Writer Nov 2010 - Present
    Cainta, Rizal
    Academic research and writing
  • Self Employed
    Freelance Content Writer
    Self Employed Nov 2010 - Present
    Cainta, Rizal
    for several websites and Electronic Book PublisherLocal correspondent for online website publication. Academic research writer
  • Apac Customer Services Inc
    Pharmacy / Customer Service Representative
    Apac Customer Services Inc Oct 2009 - Aug 2010
    Quezon City
    (Dual Skill Pharmacy Services Technical Assistance line & Member Services Support); Provides assistance to Pharmacist and technicians in submitting claims for patient's drug benefits.Trained to accommodate Customer Services related concerns for patients and members.Accepts and completes pharmacy mail orders, billing and general coverage inquiries.Analyzes electronic claims rejections and finding appropriate overrides and resolutions.
  • Ict Marketing Services
    Customer Service Representative
    Ict Marketing Services Dec 2008 - Jul 2009
    Provides topnotch customer support services for a US-based telecommunications company
  • Gerry'S Grill Restaurant And Bar
    Marketing Officer
    Gerry'S Grill Restaurant And Bar May 2006 - Jun 2008
    Events Management and logistics.Public Relations to corporate partners and clientsFormulating and planning for the local store branch promotional projects.Implementation of system wide promotional efforts and tracking results SKILLS*MS Offce applications Word, Excel, Power point, Adobe Photoshop, EDI-Supply Chain, Technical Writing and Graphic Design.
  • Champan Garments Corp. (Gap)
    Import And Export Assistant / Overruns Warehouse Administator
    Champan Garments Corp. (Gap) Feb 2003 - May 2006
    warehouse management, outgoing and incoming stocks inventory management.

Norbert Y. Education Details

  • Philippine Normal University
    Philippine Normal University
    Educational Psychology

Frequently Asked Questions about Norbert Y.

What company does Norbert Y. work for?

Norbert Y. works for Caerus Marketing Group

What is Norbert Y.'s role at the current company?

Norbert Y.'s current role is Operations Lead at CAERUS MARKETING GROUP.

What schools did Norbert Y. attend?

Norbert Y. attended Philippine Normal University.

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