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Norbert Lang Email & Phone Number
Service Delivery Strategist
at
Hewlett Packard Enterprise
1 work email found
@hpe.com
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Delivery Strategist
Location
Hungary
Company size
Who is Norbert Lang? Overview
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Quick answer
Norbert Lang is listed as Service Delivery Strategist at Hewlett Packard Enterprise, a with 208808 employees, based in Hungary. AeroLeads shows a work email signal at hpe.com and a matched LinkedIn profile for Norbert Lang.
Norbert Lang previously worked as Customer Experience Program Lead at Hewlett Packard Enterprise and Program Manager and Regional Service Delivery Lead - East South Europe & Africa at Hewlett Packard Enterprise.
Company email context
Email format at Hewlett Packard Enterprise
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{first}.{last}@hpe.com
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AeroLeads found 1 current-domain work email signal for Norbert Lang. Compare company email patterns before reaching out.
Profile bio
About Norbert Lang
Results-oriented, high-energy, hands-on professional with 25+ years of IT & Customer Support experience. Experienced program & project manager, team player and team lead, with analytical and inventive mindset, solution oriented approach and a customer-centric attitude. Excellent at strategic thinking, translating corporate strategies to tactics, planning and executing. Very good at communication, influencing, negotiation and presentation. Proven track record in the areas of Program & Project Management, Service Delivery, Knowledge Management and Customer Support.
Listed skills include Program Management, Project Management, Customer Support, Subcontracting, and 32 others.
Current workplace
Norbert Lang's current company
Company context helps verify the profile and gives searchers a useful next step.
Hewlett Packard Enterprise
12 roles · 30 years
Norbert Lang work experience
A career timeline built from the work history available for this profile.
Customer Experience Program Lead
Driving programs and projects to innovate, design, improve and implement state-of-the-art customer experiences for HPE Services organization.
Program Manager And Regional Service Delivery Lead - East South Europe & Africa
Driving the Master Area Program within the Account Services organization to deliver outstanding customer experiences. Leading Service Delivery in the African territory, operated by Master Area Partners.
Nov 2018 - Nov 2022
Program Manager, Support Delivery Partner Domain - Global
Design and manage the program to increase Support Automation adoption among Channel Partners worldwide. Responsible for strategy, tactics, metrics, program execution and performance.
Nov 2017 - Nov 2018
Program Manager For Support Automation Program In Partner Domain - Europe, Middle-East And Africa
Driving Support Automation programs and initiatives for Channel Partners in EMEA, to boost adoption of remote support technologies and enable Proactive Care delivery. Formulated KPIs and developed collateral to raise awareness. Achieved more than 300% gain in Support Automation technologies adoption.
Mar 2015 - Nov 2017
Manager Of Channel Service Delivery - South-East Europe
Leading a team of Partner Service Delivery Managers within South-Eastern Europe region. Implementation lead for ServiceOne channel support delivery program.
Nov 2012 - Mar 2015
Service Delivery Manager, Commercial And Consumer Products Support - Hungary
Owner of Channel & Subcontracted Delivery programs and related quality metrics, KPIs, and end-to-end customer experience. Responsible for related service delivery cost. Spearheaded a team of Service Partner Managers, Subcontractor Managers, and Customer Care Center manager. Led a delivery model restructuring project, achieving more than 500k USD annual cost savings without sacrificing customer experience.
Jul 2007 - Nov 2012
Onsite & Offsite Repair Program Manager, Central-Eastern Europe
End-to-end operations management, responsible for KPIs and TCE. Design & own partner management framework and methodology. Improvement of partner management strategies by developing & implementing Pay-for-Performance model.
Jul 2003 - Jul 2007
Managing Director
Fxinvent Design & Development Ltd.
Oct 2012 - Dec 2016
Customer Service Support Manager, Commercial And Consumer Products - Hungary
Managed 4 subcontractors, delivering the total support experience of HP commercial and consumer products on the Hungarian market. Owned operational excellence and customer satisfaction metrics.
2000 - 2003
~3 yrs
Call Center Manager - Hungary
Managed the insourced and, later, outsourced Customer Care Center. Responsible for end-to-end remote support delivery for all commercial and consumer products. Conducted and orchestrated the outsourcing of the call center.
1999 - 2000
~1 yr
Call Center Team Lead, Call Center Engineer - Hungary
Microcard Kft. (Outsourcer Of Hp)
Spearheaded a small team of call center agents, with additional engineering responsibilities of solving higher-level technical support issues of end customers.
1997 - 1999
~2 yrs
Team & coworkers
Colleagues at Hewlett Packard Enterprise
Other employees you can reach at hpe.com. View company contacts for 208808 employees →
MS
Mirghane Soumetty
Colleague at Hewlett Packard EnterpriseGreater Paris Metropolitan Region, France
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LN
Leif Nyholm
Colleague at Hewlett Packard EnterpriseGreater Stockholm Metropolitan Area, Sweden
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VR
Vivek Rautela
Colleague at Hewlett Packard EnterpriseNoida, Uttar Pradesh, India
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MA
Mohamed Atia
Colleague at Hewlett Packard EnterpriseSaudi Arabia
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JC
Jackie Coburn
Colleague at Hewlett Packard EnterpriseAlbuquerque, New Mexico, United States
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JK
Jan Kamenicek
Colleague at Hewlett Packard EnterprisePrague, Czechia, Czech Republic
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RS
Roberta Steele
Colleague at Hewlett Packard EnterpriseSiloam Springs, Arkansas, United States
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RM
Ricardo Mendez
Colleague at Hewlett Packard EnterpriseCosta Rica
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MS
Mike Sungdo Kim
Colleague at Hewlett Packard EnterpriseSingapore
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RS
Radha Sura
Colleague at Hewlett Packard EnterpriseAlpharetta, Georgia, United States
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Mirghane Soumetty
Colleague at Hewlett Packard EnterpriseGreater Paris Metropolitan Region, France
View →
LN
Leif Nyholm
Colleague at Hewlett Packard EnterpriseGreater Stockholm Metropolitan Area, Sweden
View →
VR
Vivek Rautela
Colleague at Hewlett Packard EnterpriseNoida, Uttar Pradesh, India
View →
MA
Mohamed Atia
Colleague at Hewlett Packard EnterpriseSaudi Arabia
View →
JC
Jackie Coburn
Colleague at Hewlett Packard EnterpriseAlbuquerque, New Mexico, United States
View →
JK
Jan Kamenicek
Colleague at Hewlett Packard EnterprisePrague, Czechia, Czech Republic
View →
RS
Roberta Steele
Colleague at Hewlett Packard EnterpriseSiloam Springs, Arkansas, United States
View →
RM
Ricardo Mendez
Colleague at Hewlett Packard EnterpriseCosta Rica
View →
MS
Mike Sungdo Kim
Colleague at Hewlett Packard EnterpriseSingapore
View →
RS
Radha Sura
Colleague at Hewlett Packard EnterpriseAlpharetta, Georgia, United States
View →
FAQ
Frequently asked questions about Norbert Lang
Quick answers generated from the profile data available on this page.
What company does Norbert Lang work for?
Norbert Lang works for Hewlett Packard Enterprise.
What is Norbert Lang's role at Hewlett Packard Enterprise?
Norbert Lang is listed as Service Delivery Strategist at Hewlett Packard Enterprise.
What is Norbert Lang's email address?
AeroLeads has found 1 work email signal at @hpe.com for Norbert Lang at Hewlett Packard Enterprise.
Where is Norbert Lang based?
Norbert Lang is based in Hungary while working with Hewlett Packard Enterprise.
What companies has Norbert Lang worked for?
Norbert Lang has worked for Hewlett Packard Enterprise, Hewlett-Packard, Fxinvent Design & Development Ltd., Hp, and Microcard Kft. (Outsourcer Of Hp).
Who are Norbert Lang's colleagues at Hewlett Packard Enterprise?
Norbert Lang's colleagues at Hewlett Packard Enterprise include Mirghane Soumetty, Leif Nyholm, Vivek Rautela, Mohamed Atia, and Jackie Coburn.
How can I contact Norbert Lang?
You can use AeroLeads to view verified contact signals for Norbert Lang at Hewlett Packard Enterprise, including work email, phone, and LinkedIn data when available.
What skills is Norbert Lang known for?
Norbert Lang is listed with skills including Program Management, Project Management, Customer Support, Subcontracting, Subcontractor Supervision, Channel Partners, Partner Management, and Hardware Support.
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